Donnelly Group is expanding its brand offering at our Mallusk showrooms to welcome Leapmotor into our family, alongside our already busy Fiat and Alfa Romeo franchises. We’re looking for energetic, motivated people to join our team and help deliver an exceptional customer experience across all three brands.
About the Role
As a Sales Support Coordinator, you'll support customers throughout their vehicle purchasing journey while developing the skills and knowledge needed to succeed within a modern retail sales environment.
This is an ideal opportunity for someone with a passion for people, technology and innovation, particularly within the automotive sector. You'll develop expert knowledge across the Leapmotor, Fiat and Alfa Romeo ranges, including electric vehicle technology and infotainment systems. An interest in sales and delivering exceptional customer experiences is essential, as this role offers structured development and clear progression opportunities.
In this role, you will:
-
Represent Donnelly Group and our brands with professionalism and enthusiasm
-
Engage with customers, presenting and demonstrating the Leapmotor, Fiat and Alfa Romeo vehicle ranges
-
Deliver personalised experiences based on customer needs and preferences
-
Work closely with the wider sales and customer service teams to uphold our commitment to outstanding customer service
About The Role
Why Join Us?
Whether you're currently in sales, working in a customer-focused role, or looking for a fresh challenge, this role offers structured training, ongoing support and genuine opportunities for career development.
What You'll Gain
-
Full training and ongoing support
-
Knowledge of Leapmotor, Fiat and Alfa Romeo products
-
Experience with electric vehicle and infotainment technology
-
Development of sales, communication and customer engagement skills
-
A strong foundation for a successful career in the automotive industry
Rewards & Benefits
-
Competitive Salary
-
Contributory Pension
-
Life Assurance Scheme
-
Company Health & Wellbeing Package, including membership of Kingsbridge Hospital Diamond Club
-
30 Days Annual Leave
-
Cycle to Work Scheme
-
Enhanced maternity and paternity pay
This is not an exhaustive list of duties and the post holder may be required to undertake other reasonable duties as directed by their line manager.
The company reserves the right to expand the shortlisting criteria to facilitate the shortlisting process.
Donnelly Group is an Equal Opportunities Employer.
Apply today and start your journey with Donnelly Group, Leapmotor, Fiat and Alfa Romeo at our Mallusk site.
Required Criteria
-
A full UK driving licence
-
Previous experience gained in a customer facing or administration role
-
Strong organisation skills with an attention to detail
-
Previous experience gained in a support or customer facing role
-
Proficient in IT packages, particularly MS Office
Skills Needed
Customer Service, Establishing Rapport With Clients, Exceptional Customer Service Skills, Time Management/Organisational skills, Exceeding Customer Expectations
About The Company
The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh.
Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland.
We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.
Company Culture
Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.
Company Benefits
Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Family and friends rates, Long service recognition, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Work With Charities, Social Opportunities, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Company employee App
Salary
Not disclosed
