We have an exciting opportunity for a Independence and Wellbeing assistant to join our team on a temporary basis until March 2027. As our IWB assistant you will provide high quality administrative support to our Independence and Wellbeing Service.
This is a busy role, working across fast-paced teams where you can make a real difference to our customers. Your duties will vary daily and will include maintaining records, ordering goods and services, communicating with customers and external agencies and working with internal teams.
What are we looking for?
Strong communication skills with the ability to deal with customers who may be vulnerable, have different needs or who are experiencing difficult situations
Ability to build and maintain effective relationships with colleagues, customers and partners
Strong organisational skills and the ability to effectively and efficiently manage workloads and meet deadlines through teamwork and time management
Positively embraces change and is adaptable to the ever-changing social housing sector
Good Microsoft Office and database management skills with the ability to maintain records and produce documents to a professional and accurate standard
Rochdale Boroughwide Housing Limited (RBH) is the UK’s first tenant and employee co-owned mutual housing society, with over 12,000 homes throughout the local area.
As we’ve refocused our strategy back to our core housing role, we’ve taken the opportunity to work with our customers and colleagues to review and modernise the values that motivate us and will underpin everything we do. Our mutuality is focused on bringing genuine voice and influence to our customers and our colleagues in how we deliver our services. Our values get to the root of who we really are and what we stand for.
We listen with empathy, respond with compassion, and make it easy for our customers to access our services.
We earn trust through honesty, integrity, caring and keeping our promises.
We embrace our mutuality and work together to deliver great outcomes for the people living in our homes and communities.
We invest wisely in our people and make it easy for them to deliver services and create places that our customers are proud to call home.
Open & Transparent: We are curious, embrace diverse ways of thinking and seek feedback to help us improve.
RBH, Unique Enterprise Centre, Belfield Road, Rochdale, OL16 2UP
You can call us on freephone . Alternatively you can call us on .
