Office Administrator - 6 Months Contract
Full Time - 36.25 hours per week
Location: Rochdale
Are you an organised administrator with excellent customer service skills? Do you enjoy working in a fast-paced environment where you can make a real difference to people's lives?
Rochdale Boroughwide Housing is looking for an experienced Administrator, to join us as an Independence and Wellbeing Assistant on a 6-month contract. This is an exciting opportunity to support services that help customers maintain their independence and wellbeing, whilst delivering high-quality administrative support across a busy and customer-focused team.
This is a hybrid role with regular on-site attendance in Rochdale, therefore it is essential you currently live within a reasonable commuting distance of Rochdale.
What you'll be doing as our Administrator:
In this varied role, you'll provide essential administrative support to the Independence and Wellbeing Service, helping to ensure customers receive an efficient and professional service. Your responsibilities will include:
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Maintaining accurate records and databases
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Ordering goods and services
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Communicating with customers, colleagues and external agencies
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Supporting the wider Independence and Wellbeing team with administrative tasks
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Working collaboratively with internal teams and partners to deliver excellent customer-focused services
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Helping to ensure service standards, objectives and performance targets are achieved
What are we looking for from our Administrator?
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Strong administrative experience and an excellent attention to detail
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Excellent organisational skills and can effectively prioritise a busy workload
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Strong communication and interpersonal skills
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Good Microsoft Office (Word, Excel, Teams) and database management skills
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The ability to confidently support customers with a range of needs, including those who may be vulnerable or experiencing difficult circumstances
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The ability to build positive working relationships with colleagues, customers and partner organisations
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An adaptable and proactive approach, and able to work in a changing environment
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Pride in delivering accurate, professional work and outstanding customer service
Why join us?
This is a fantastic opportunity to gain experience within a rewarding service that directly supports customers and communities. You'll join a supportive team where your contribution will have a real impact from day one.
What do we have to offer you?
In addition to a competitive salary, you will benefit from:
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30 days annual leave plus bank holidays (pro-rata)
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Pension scheme with employer contributions matched up to 8%; death in service benefit.
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Healthcare cashback plan, virtual GP access and subsidised gym membership.
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Employee Assistance Programme available 24/7.
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Plus much more!
Rochdale Boroughwide Housing Limited (RBH) is the UK’s first tenant and employee co-owned mutual housing society, with over 12,000 homes throughout the local area.
As we’ve refocused our strategy back to our core housing role, we’ve taken the opportunity to work with our customers and colleagues to review and modernise the values that motivate us and will underpin everything we do. Our mutuality is focused on bringing genuine voice and influence to our customers and our colleagues in how we deliver our services. Our values get to the root of who we really are and what we stand for.
We listen with empathy, respond with compassion, and make it easy for our customers to access our services.
We earn trust through honesty, integrity, caring and keeping our promises.
We embrace our mutuality and work together to deliver great outcomes for the people living in our homes and communities.
We invest wisely in our people and make it easy for them to deliver services and create places that our customers are proud to call home.
Open & Transparent: We are curious, embrace diverse ways of thinking and seek feedback to help us improve.
RBH, Unique Enterprise Centre, Belfield Road, Rochdale, OL16 2UP
You can call us on freephone . Alternatively you can call us on .
