Bowling Green Road Municipal Offices
An excellent opportunity has arisen for an experienced and professional Security Officer to join the 1st Reaction Security Ltd Manned Guarding Team based at Bowling Green Road Municipal Offices.
This is a customer-facing role where you will play an important part in maintaining a safe, secure and welcoming environment for employees, visitors and members of the public. We are looking for someone who is professional, approachable, confident and able to remain calm under pressure.
Hours of Work
Monday to Friday
08:00 – 17:00
No weekends or night shifts.
Pay & Benefits
- £15.25 per hour
- Paid rest breaks
- Up to 28 days' annual leave (increasing with length of service)
- Company pension scheme
- Enhanced pay for Bank Holidays and Christmas Day
- £100 annual loyalty bonus (subject to qualifying service)
- Overtime opportunities
- Full company uniform provided
Additional Employee Benefits
- Free 24/7 GP access
- Wellbeing and mental health support
- High street and online retail discounts
- Employee recognition programme
- Refer a Friend bonus (£200)
- Early access to earned wages
The Role
As a Security Officer, you will be responsible for maintaining a safe and secure environment whilst delivering an exceptional level of customer service. You will act as the first point of contact for visitors and employees, representing both the client and 1st Reaction Security Ltd in a professional manner.
Key Responsibilities
- Greet and assist members of the public, visitors and employees.
- Provide a safe and secure environment for all persons on site.
- Monitor and control access to the premises.
- Prevent and deter anti-social behaviour and unauthorised access.
- Carry out regular patrols of the building and surrounding areas.
- Respond to incidents, emergencies and welfare concerns.
- Act as a professional and visible security presence at all times.
- Produce accurate incident reports and maintain site records.
- Liaise with the client, emergency services and the 1st Reaction Control Room when required.
- Deliver excellent customer service and maintain a professional image.
Essential Requirements
- Valid Frontline SIA Licence (Door Supervisor or Security Guarding).
- Valid First Aid at Work Certificate.
- Excellent customer service and communication skills.
- Strong conflict management and de-escalation skills.
- Good administration and report-writing skills.
- Ability to work independently and as part of a team.
- Professional, reliable and well presented.
If you are looking to join a professional, supportive and growing security company where your contribution is genuinely valued, we'd love to hear from you.
Job Types: Full-time, Permanent
Pay: £14.45 per hour
Benefits:
- Company pension
- Health & wellbeing programme
- Referral programme
Experience:
- security: 1 year (required)
Licence/Certification:
- SIA CCTV Licence (required)
- Frontline SIA Door Supervisor or Security Guarding (required)
Work Location: In person
