We're working with a successful performance marketing agency to help them find a Digital Account Manager. They help ambitious brands achieve measurable growth through a mix of SEO, Digital PR, PPC and Paid Social. Their client portfolio includes growing national and international brands, giving you exposure to a diverse range of sectors, challenges and campaigns.
They combine technical expertise with a genuinely collaborative approach to client service.
The Role:
As Digital Account Manager, you'll be the person who keeps client relationships strong, projects moving and campaigns on track.
Working closely with senior Account Leads and digital specialists, you'll act as a trusted day-to-day contact for a portfolio of clients, ensuring they feel supported, informed and confident in the work being delivered.
You'll be someone who enjoys building relationships, spotting opportunities, solving problems before they become issues and making sure nothing slips through the cracks.
What You'll Be Doing:
- Managing a portfolio of digital marketing clients
- Building strong, long-term client relationships
- Coordinating activity across SEO, PPC, Paid Social and Digital PR campaigns
- Monitoring account performance and client satisfaction
- Supporting account growth through proactive client management
- Keeping projects organised, on schedule and running smoothly
- Working closely with internal specialists to deliver outstanding client outcomes
- Helping identify opportunities to add value and strengthen client partnerships
About You:
You'll already have around three years' agency experience and be comfortable juggling multiple client accounts at once.
You don't need to be a hands-on digital specialist, but you should understand the fundamentals of performance marketing and enjoy working in a data-driven environment.
Most importantly, you'll be someone who takes pride in doing a great job.
We're looking for:
- Agency account management experience, ideally within digital or performance marketing
- Excellent communication and relationship-building skills
- Strong organisation and attention to detail
- A proactive, solutions-focused mindset
- Professionalism, accountability and integrity
- The ability to manage priorities across multiple clients and projects
What's In It For You?
- Join a respected and growing digital agency
- Work with an exciting mix of ecommerce and lead generation brands
- Exposure to a broad range of digital marketing disciplines
- Supportive, collaborative team environment
- Hybrid, flexible working with two days per week in the Manchester office
If you're looking for an agency where client service is genuinely valued, where you'll have plenty of autonomy and where you'll work with talented digital specialists every day, we'd love to hear from you.
Our Commitment to Diversity
We are committed to improving diversity, equity and inclusion within the sectors we serve. We encourage applications for this role from all backgrounds and communities and offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and any other protected status. Should you require any reasonable adjustments at any point in the recruitment process we are very happy to discuss and work with you to accommodate these.
Job Ref: M3692
Job Types: Full-time, Permanent
Pay: Up to £40,000.00 per year
Work Location: Hybrid remote in Manchester
