We are looking for a friendly and confident receptionist to join our team.
Clowntown is one of the largest soft play centres in London, we are open 7 days a week and need the individual to commit to working weekends. This is a full time position ( 5 days a week ) with possible over time available. Uniform will be provided.
Responsibilities will include:
•Answering all incoming calls and emails providing information regarding our facilities as well as birthday party information.
- Party bookings: face to face, over the telephone and via email.
- Handling customer complaints in a calm manor.
- Managing cash and payment systems in accordance with company procedures and policies.
- General administration duties, photocopying, filing etc.
- Dealing with any enquiries as well as complaints at the reception.
- Reporting any problems to the manager.
- Maintaining reception area clean and tidy.
- Stocking the toy cabinet as well as stockroom.
Previous reception experience is not necessary, applicants with customer service background are welcome to apply.
Good luck !
Job Type: Full-time
Pay: From £12.71 per hour
Benefits:
- Company pension
- Discounted or free food
- On-site parking
Application question(s):
- As part of your application, we'd love to see a short video (30–60 seconds) introducing yourself and telling us why you'd love to work at Clowntown.
Please email your video to [email protected]. This is the most important part of your application, so we'd encourage you to prioritise submitting your video over your CV. We can't wait to meet you!
Work Location: In person
