About the role
Serving our customers, communities, and planet a little better every day.
Commercial Executive | Travel Money | Permanent
Salary: From £36,000 (dependant on experience) + annual bonus & benefits.
Work Level: 1
Location: Edinburgh - Our roles are hybrid, however you should be able to travel to our Edinburgh office 2 days per week for this position
Closing Date: 17th June 2026 at 5pm.
Opportunity
We’re looking for a Commercial Executive to join our Travel Money Team at Tesco Insurance and Money Services.
Tesco Travel Money is one of the UK’s largest travel money providers, offering customers a convenient and competitive proposition across 330 in-store bureaux, alongside a wide network of click & collect locations and home delivery. We work closely with our third-party provider Travelex to deliver a seamless customer experience across all channels.
This is an exciting time to join as we continue to grow and evolve our proposition. This role offers a broad exposure across commercial operations, performance and partner management, giving you the opportunity to develop a well-rounded skillset while contributing to key business priorities.
You’ll gain insight into how we drive commercial performance, manage operational delivery and risk, and improve customer outcomes, all while working with a collaborative and supportive team.
The Role
- Supporting the Commercial Manager with the planning, execution and delivery of operational excellence.
- Analysing performance data, identifying trends and opportunities to improve future activity and customer outcomes.
- Tracking and collating customer insights and operational metrics and driving continuous improvement.
- Supporting the day-to-day operation of the Travel Money network, acting as a key liaison for Travelex and Tesco Stores.
- Managing elements of the click & collect service, including issue resolution, store communications and enhancing performance.
- Engaging with key internal teams and third-party partners to align activity, share insights and support performance delivery.
- Supporting proposition development, commercial planning and business case creation
- Facilitating project communications in line with Tesco processes and capacity planning
- Supporting governance activities, including preparation of meeting packs, actions and minutes
- Monitoring performance, identifying risks and supporting corrective actions to ensure service and compliance standards are met.
- Supporting the management of supplier performance, ensuring MI and reporting is reviewed and actions progressed.
- Contributing to continuous improvement initiatives across customer experience, operations and commercial performance.
- Supporting cost control and ensuring adherence to agreed processes and ways of working
We need you to have (essential criteria)
- Strong communication and stakeholder management skills, with the ability to work effectively across multiple teams and third-party partners.
- Proven analytical and numerical skills, and experience interpreting data, identifying trends and translating insights into actionable recommendations.
- Strong organisational and planning skills, with the ability to manage multiple priorities independently.
- A proactive mindset with a desire to drive change and continuous improvement
- Attention to detail and commitment to delivering high-quality outputs
- Confidence preparing reports and presentations (Word / PowerPoint)
- Commercial awareness, with the ability to support decision-making and evaluate opportunities
- Ability to work in a fast-paced environment and respond to emerging priorities
- Sound judgement, knowing when to take ownership and when to escalate
- Understanding of operational processes, performance monitoring and risk considerations
And if you have any of these, even better
- Operational and cost management experience
- Track record in managing P&L responsibilities
What’s in it for you?
- Prepare for your retirement with our colleague pension scheme.
- Virtual GP Service for you and your family 365 days a year.
- Performance related annual bonus.
- Indulge in a generous holiday allowance with a minimum of 7.2 weeks, with the opportunity to buy more.
- Embrace the benefits of our Colleague Clubcard, enjoy a 10% discount that increase to 15% every payday. As an added perk, we’ll give you a second card to share with someone else.
- Benefit from our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.
- A place to get on - take advantage of our ongoing learning opportunities and award-winning training, to help you achieve the job and career you want.
- Take part in our Buy as you Earn and Save as you Earn share schemes.
Everyone’s welcome
We want all our colleagues to always feel welcome and be themselves. We’re committed to building a more inclusive workplace and celebrating everything that makes colleagues unique, and value the richness and diversity this brings to our business. A more diverse business helps us deliver on our purpose to serve our customers, communities, and planet a little better every day.
Interviews
Interviews are expected to be held from July 2026
Why Tesco Insurance and Money Services?
Seeing your impact all around you: there's no better feeling.
Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.
We deal in the personal – from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.
Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.
So, if you want a career where you can do good and feel good, you've found it.
Let's make everyday a little better.
Our story
Making Insurance and Money Services more rewarding and offering great value and choice - because we know little wins can make a big difference.
We began life in 1997 and now help more than 2 million customers protect what matters to them.
We want to deliver a helpful service in everything we do and to make life easier for our customers. Our policies are really easy to manage online for our customers, but we know that being able to speak to our customer service staff when you need to is really important. This is why our customer service centers are open seven days a week.
Delivering great customer service means having great people behind the scenes – people who understand our customers and are driven by doing the right thing for them. We offer colleagues a place where they can feel totally at home in a place where everyone's welcome, where they can be part of a great team focused on making a real difference for our customers.
How to apply
We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.
Our colleagues are working hybrid, taking time to meet with colleagues in our offices for moments that matter, such as team catch ups, planning meetings and more. If you’re interested in finding out more about what a career at Tesco Insurance and Money Services looks like, click apply to find out more!
