Job Title: General Assistant – Custom Products & Order Fulfilment
Location: Redditch
Hours: Part Time - Full Time
Salary: Depending on experience and hours worked
Start Date: ASAP
Due to planned expansion in 2026, we are excited to be growing our team and are currently seeking a dedicated and reliable individual to assist with general duties in our busy and creative shop.
This is a hands-on role involving a variety of tasks including packaging orders, assisting with personalised product creation, and processing customer orders. Our product range includes engraved items, custom stickers, and handcrafted wooden creations.
Full training will be provided on all equipment and processes – no previous experience is necessary, but a willingness to learn and a proactive attitude are essential.
Key Responsibilities:
- Picking and packing customer orders accurately and efficiently
- Assisting in the production of customised products
- Operating engraving equipment for items such as pens, dog tags, etc.
- Creating products using laser cutting machines
- Monitoring shop stock levels and reporting low inventory
- Processing customer orders using our computer systems
What We’re Looking For:
- Punctual, dependable and hardworking
- Strong attention to detail
- Excellent organisational skills
- Great verbal and written communication
- A team player who can also work well on their own initiative
- Physically fit and prepared for active, hands-on work in a busy environment
- Good customer service skills with a positive and helpful attitude
- Good all round computer skills is essential
Why Join Us?
We’re a friendly, family-run business that values our team and takes pride in what we do. We’re growing and looking for the right person to grow with us. If you enjoy working with your hands, creating unique products, and being part of a supportive and dynamic environment, we’d love to hear from you.
To Apply:
Please send your CV and a brief cover letter explaining why you’re a great fit for the role.
Job Types: Full-time, Graduate
Pay: £11,284.00-£26,436.00 per year
Benefits:
- Casual dress
- Company pension
Education:
- A-Level or equivalent (preferred)
Work Location: In person
