We are looking for an exceptional and highly motivated Registered Manager to lead the day-to-day operations of our established supported living services across Wolverhampton and Sandwell. This is an exciting opportunity to join a growing provider that specialises in delivering high-quality supported living and residential care for individuals with learning disabilities, mental health needs, autism, and complex behaviours.
In addition to overseeing our existing services, you will play a key role in the mobilisation and development of a new supported living service. We are looking for someone who thrives in a fast-paced environment, embraces new challenges, and is passionate about building high-performing, compliant services from the ground up.
Working closely with the senior management team, you will be responsible for ensuring the delivery of outstanding, person-centred care while maintaining full compliance with regulatory requirements and driving continuous service improvement.
Key Responsibilities
- Oversee the day-to-day management of supported living services.
- Lead the mobilisation, development, and successful operation of a new supported living service.
- Ensure all services remain fully compliant with CQC regulations, legislation, and best practice.
- Develop, implement, and review person-centred care and support plans.
- Recruit, induct, mentor, supervise, and develop staff to build a high-performing workforce.
- Manage staffing rotas, annual leave, and workforce planning.
- Conduct regular audits, quality assurance checks, and action plans to maintain excellent standards.
- Build and maintain positive relationships with local authorities, healthcare professionals, commissioners, families, and other external agencies.
- Promote a positive, welcoming, and homely environment where people are empowered to live independently.
- Lead change initiatives, drive continuous improvement, and achieve positive outcomes for the people we support.
- Support occupancy growth and contribute to the marketing and promotion of the service, including social media engagement.
About You
To be successful in this role, you will:
- Have substantial experience managing supported living services for individuals with learning disabilities, mental health needs, autism, and complex behaviours.
- Hold a minimum Level 3 Diploma (NVQ) in Health & Social Care and either hold or be working towards a Level 5 Diploma in Leadership for Health & Social Care, or be willing to complete it.
- Have an excellent understanding of CQC regulations, safeguarding, governance, and quality assurance.
- Be highly organised, proactive, adaptable, and able to manage multiple priorities in a growing organisation.
- Demonstrate strong leadership skills with the ability to motivate, coach, and develop teams.
- Have experience in recruitment, staff development, and performance management.
- Have experience or an interest in marketing and promoting services, particularly through social media.
- Hold a full UK driving licence and have access to your own vehicle.
- Be flexible to participate in the management on-call rota.
What We're Looking For
We are looking for someone who is:
- Energetic, hands-on, and leads by example.
- Passionate about delivering outstanding, person-centred care.
- Proactive and solutions-focused, with the ability to adapt to changing priorities.
- Committed to achieving and maintaining the highest standards of CQC compliance.
- Driven to develop new services and continuously improve existing ones.
- Confident working in a fast-paced environment while maintaining exceptional quality standards.
If you are an ambitious leader looking for the opportunity to make a real difference, develop a new service, and help shape the future of a growing organisation, we would love to hear from you.
Job Types: Full-time, Permanent
Pay: £45,000.00-£60,000.00 per year
Work Location: In person
