Ref Number
C14-00243
Professional Expertise
HR and Wellbeing
Department
Human Resources Division (C14)
Location
London
Working Pattern
Full time
Salary
See advert text
Contract Type
Fixed-term
Working Type
Hybrid
Available for Secondment
Yes
Closing Date
20-Aug-2026
At UCL, we believe that the people we attract and engage are fundamental to delivering our world-leading research, education and innovation. As part of an ambitious transformation of recruitment across the university, we are evolving from a traditional recruitment service into a modern, data-led talent acquisition function that delivers exceptional outcomes at scale.
Unitemps is UCL's in-house recruitment agency, providing temporary staffing solutions to departments across the university. Located in the heart of our Bloomsbury campus, the service creates valuable employment opportunities for students and alumni while helping UCL access flexible, cost-effective talent. As Branch Manager, you will play a critical role in shaping the future of contingent workforce delivery at one of the world's leading universities.
This is a leadership role for an experienced recruitment professional who thrives in high-volume, operationally complex environments. As Unitemps Branch Manager, you will lead the performance, growth and continuous improvement of UCL's contingent workforce service, ensuring the efficient delivery of temporary staffing solutions across a diverse and dynamic organisation.
You will be accountable for service performance against ambitious KPIs, financial sustainability, stakeholder satisfaction and team capability. Working closely with senior leaders, hiring managers and HR colleagues, you will use data, market insight and operational intelligence to optimise processes, improve productivity and deliver measurable value. You will also champion service innovation, helping to simplify ways of working and enhance the experience of both hiring managers and temporary workers.
This is an opportunity to lead a service with genuine social impact—supporting UCL's academic mission while creating meaningful employment opportunities for students and graduates.
Please note this is a fixed term contract role covering maternity leave The role is available from 1st Sept 2026 until 31st October 2027 and is offered on a hybrid working basis with a minimum of 3-days onsite (subject to change/ needs of the role) at our Bidborough House office.
Job Ref: C14-00243
Closing Date: 20/08/2026
Interviews: In-person/onsite interviews will take place on 25th or 26th August 2026.
You are an accomplished recruitment leader with experience managing high-volume recruitment, contingent workforce, MSP, RPO, agency or workforce solutions operations. You bring a strong understanding of temporary staffing, workforce planning and employment legislation, alongside a track record of delivering outstanding operational performance and commercial results.
You are comfortable working with data and management information to drive decisions, improve service delivery and demonstrate value. Equally, you are an engaging people leader who knows how to build high-performing teams, develop capability and create a culture of accountability, continuous improvement and customer focus.
Naturally collaborative and credible with senior stakeholders, you can influence, challenge and build trusted relationships across complex organisations. Resilient, action-oriented and commercially minded, you are motivated by the opportunity to modernise services, solve problems at scale and make a lasting contribution to an institution that is changing the world through education and research. We are particularly interested in hearing from candidates who are passionate about inclusive recruitment and creating opportunities for diverse talent to succeed.
Please note, the role will require at least 3 days per week on site working - possibly more due to operational requirements of in person right to work checks and delivery of large recruitment campaigns. This is not a role which can be performed remotely and candidates need to be flexible to the needs of the service.
- 41 days’ holiday (27 days annual leave, 8 bank holidays, 6 closure days)
- Option to purchase 5 additional days’ annual leave
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme, season ticket loan, and immigration loan
- Relocation support for eligible posts
- On-site nursery and gym
- Enhanced maternity, paternity, and adoption pay
- Staff Support Service (employee assistance programme)
- Discounted medical insurance
Full details: UCL Rewards and Benefits.
As London’s Global University, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.
We particularly encourage applications from candidates underrepresented in UCL’s workforce, including those from Black, Asian and ethnic minority backgrounds, disabled people, and – for Grade 9 and 10 roles – women.
Read more: UCL Equality, Diversity and Inclusion.
Applicants should also familiarise themselves with UCL’s policies on: Prevention of Bullying, Harassment and Sexual Misconduct Policy and Personal Relationships Policy
