Job Summary
We are looking for an experienced Cafe Supervisor - someone with solid hands-on experience behind the bar, the confidence to manage a small team, and a genuine passion for café culture. This is a community-rooted, Pan-Asian inspired café offering specialty coffee, bubble tea, matcha, and light bites within a creative, maker-focused venue.
The successful candidate will be responsible for managing a team, ensuring high standards of food and drink quality and safety, and delivering exceptional customer service. This role offers an excellent opportunity for a motivated individual with a passion for hospitality and excellence to lead and inspire a team while maintaining smooth operational flow.
This is a founding role. We are looking for someone who wants to grow with the brand, not just fill a rota.
Responsibilities
- Supervise and coordinate the daily activities of café staff.
- Oversee preparation and processes to ensure quality standards are met consistently.
- Manage team schedules, delegate tasks efficiently, and motivate staff to deliver outstanding service.
- Maintain strict adherence to safety regulations and hygiene standards across all areas of the café.
- Assist in the preparation of drinks and food items, ensuring consistency in presentation and taste.
- Monitor stock levels, place orders as necessary, and ensure proper storage of ingredients and supplies.
- Handle customer enquiries, resolve complaints promptly, and ensure a welcoming atmosphere.
- Ensure compliance with health & safety policies and procedures at all times.
- Support the training and development of team members to enhance their skills in serving, and hospitality.
Experience
- Proven supervising experience within a café, restaurant or hospitality setting.
- Experience in managing teams effectively within creative environments.
- Knowledge of food safety standards and regulations is essential.
- Familiarity with food production processes, including barista skills or bar service experience is advantageous.
- Previous experience working in hospitality environments will be highly regarded.
- Demonstrated leadership qualities with excellent organisational skills and the ability to motivate others. This role is ideal for a proactive professional passionate about delivering exceptional dining experiences while leading a dedicated team in a vibrant café setting.
Pay: £13.00-£13.50 per hour
Benefits:
- Discounted or free food
- Employee discount
Work Location: In person
