Job Introduction
Job Description
Care Support Worker
£12.71 per hour. Monday-Friday
Make lives better with Focus Birmingham
We’re on the lookout for kind, dedicated Care Support Workers to join our team. If you’re someone who genuinely wants to make a difference and support people with visual impairment and complex needs to live well, we’d love to hear from you.
As a Care Support Worker, you’ll help individuals throughout their day – including getting to and from our service – making sure they feel supported, safe, and valued every step of the way. You’ll play a vital role in meeting both the physical and emotional needs of the people we work with.
If you’re caring, reliable and ready to make a real impact, come and be part of something meaningful.
What you’ll be doing:
Supporting people in a way that’s personal to them
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Helping people live life their way, making choices and shaping their own routines.
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Using a range of communication methods tailored to each person’s needs.
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Supporting people to speak up for themselves – or be their voice when they can’t.
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Encouraging involvement in everyday activities that promote independence and inclusion.
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Working with care plans using our care planning system.
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Supporting with health and personal care (including continence and mobility), and manage behaviours when needed.
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Safely supporting people in wheelchairs and helping with transport via our vehicles.
Delivering top-quality care
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Keeping accurate, up-to-date records of care and support.
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Sharing important information with Team Leaders and Supervisors.
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Completing our induction and training programmes
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Being an active part of the team, attending meetings and contributing ideas.
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Always treating everyone – from the people we support to their families and fellow staff – with respect.
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Following all Focus Birmingham policies to ensure safe, high-quality care.
What we’re looking for:
Essential
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Naturally kind, caring and able to understand others' needs.
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Genuinely passionate about helping people live their best lives.
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A good team player who lifts others up.
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A positive attitude, even when things get tough.
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Able to support with manual handling and wheelchair use.
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Willing to learn and use different ways to communicate.
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Confident in using written English to record care clearly and accurately.
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Previous experience supporting people with care needs.
Desirable
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Familiarity with Makaton, PECs, or other communication aids.
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Comfortable using basic IT for training and care records.
Why join Focus Birmingham?
At Focus, we’re all about making lives better. You’ll be part of a team that genuinely cares – helping people live more independently and with purpose. If you want a role where your work really matters, this is the place to be.
What we offer:
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26 days holiday + bank holidays
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5% employer pension contribution
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24/7 Virtual GP Service
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Online Physiotherapy
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Employee Assistance Programme
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Mental Health First Aider Support
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Wellbeing App
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Health Cash Plan
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Enhanced Family Leave Pay
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Learning & development opportunities
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Blue Light Card Discounts
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4x Life Assurance
