Learning and Development Administrator (People Experience) – London
The role
The L&D Administrator is responsible for providing proactive, seamless administrative support for L&D activity across the firm, including support for the Early Careers team. The role plays an important part in helping the team deliver a high-quality development experience.
The responsibilities
- Work with members of the L&D team to coordinate training, send pre-work and follow up on post-course feedback.
- Keep the firm’s Learning Management System (LMS) up to date, including scheduling live training, updating courses and maintaining the course
- Act as the key contact for the L&D and Early Careers mailboxes, responding within agreed timescales and referring emails to the appropriate team members.
- Support all large learning events, including managing registration and logistical requirements, ensuring risk assessments are completed and attending events
- Review and update the intranet in line with requirements from the wider L&D team.
- Run reports from the firm’s HR and Learning Management systems to provide relevant data to the L&D team as required.
- Support the delivery of in-person training courses by managing room bookings, logistics and on-site support for external facilitators.
- Ensure all L&D and Early Careers invoices are processed and managed accurately and on time.
- Ensure trainees keep their training files up to date, sending regular reminders where needed.
- Support the Early Careers team with reporting exam results, ensuring they are collated and shared accurately and on time.
- Identify opportunities to improve processes and discuss proposed changes with the wider L&D team.
- Work with the wider People Experience team to build strong relationships and engage effectively with colleagues and external stakeholders.
- Work in an agile way, supporting the wider team with a range of tasks and projects during peak periods. This will provide opportunities to broaden your experience and exposure to different areas of L&D.
The team
The role sits within the L&D team, which forms part of the wider People Experience department, and reports to the L&D Assistant Manager. The department includes professionals across People Operations, Talent Acquisition, Reward and Benefits, Early Careers and Learning and Development. It offers a friendly and supportive working environment. It is a busy department where confidentiality, stakeholder management and a proactive approach are essential.
You
- Experience of working with a range of processes, procedures and systems, typically gained in a professional services environment.
- Strong data literacy.
- Ability to work to specified standards, service levels and timeframes.
- Ability to communicate effectively and build strong working relationships. May be required to influence using technical knowledge.
- Holds self and others accountable for meeting commitments and accepts responsibility for own work.
- Plans and prioritises work to meet commitments aligned with organisational goals, and aligns own work with relevant workgroups.
- Makes good and timely decisions that keep the firm moving forward. Handles issues confidently after instruction, uses rules and procedures to support decision making, and draws quickly on others’ expertise where needed.
- Builds partnerships and works collaboratively with others to meet shared objectives.
About us
Saffery LLP is an adviser to individuals and businesses across a range of sectors, providing market-leading accountancy, audit, business advisory, tax and VAT services. Founded in 1855, we are the UK’s 15th largest accountancy firm.
When you work with us at Saffery, you work with people who know your name, not just a job title. We’re a place shaped by friendly, intelligent people who are individually excellent and collectively exceptional. We’re committed to our clients, but also to our greatest asset – our people.
As a proud member of Nexia, a leading, international network of independent accounting and consulting firms, we’ve got access to local insight on a global scale.
Equality, Diversity & Inclusion
Equality, diversity and inclusion is a top priority for us. With our ED&I strategy, Everyone Belongs, we are building on our positive work culture and implementing initiatives to improve diversity and strengthen our equitable culture of inclusion, led from the top.
We hope you will apply to us, whatever your background, ethnicity, gender, age, sexuality, disability or neurodivergence, because individual differences equal collective strength. Built on values of Progressive, responsible, integrity, collaborative, and excellence, Saffery is where Potential meets Personal.
