About Servicing Stop
We're one of the UK's largest car servicing and MOT booking companies. Customers book with us online, and we match them to one of our 500+ approved partner garages across the country. We handle over 10,000 bookings a month and have completed more than 750,000 jobs since we appeared on Dragons' Den.
The role
Our Allocations team sits right at the centre of the business. When a customer books, it's your job to make sure that work lands with the right garage, at the right time, at the right price — and to sort it out quickly when something changes.
It's a busy, varied role with plenty of phone contact and a lot of problem solving. No two days look quite the same.
What you'll be doing
- Matching incoming customer bookings to garages in our network
- Speaking with garages every day about availability, timings and pricing
- Re-arranging and re-allocating work when plans change
- Keeping our systems accurate and up to date
- Working closely with our service advisors and the wider operations team
- Flagging where we need more garage capacity in a particular area
What we're looking for
- Confident on the phone and comfortable building relationships
- Well organised, able to juggle several things at once without dropping any
- Good written English and comfortable using computers day to day
- Level headed when things get busy, and happy to chase something until it's resolved
- Motor trade experience is welcome, but it isn't necessary — we'll teach you everything you need to know
What we offer
- Monday to Friday 8:30am–5:30pm
- 28 days holiday including bank holidays
- Genuine internal progression — we promote from within
- A friendly, fast-moving team in our Enfield office
Pay: From £26,500.00 per year
Benefits:
Ability to commute/relocate:
- Enfield EN2 6DU: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
