About the Role
We are looking for an organised, proactive, and highly motivated Private Secretary / Medical Reports Administrator to join our friendly and supportive team at Tulasi Medical Centre.
This is an excellent opportunity for someone with strong administrative skills and experience within a GP practice or healthcare environment. The successful candidate will be responsible for managing all aspects of the practice's private work, ensuring reports, medical records requests, and correspondence are processed efficiently, accurately, and confidentially.
Main Duties
The successful candidate will be responsible for:
- Coordinating all private medical reports and private GP letters.
- Processing Subject Access Requests (SARs).
- Preparing and sending copies of medical records to patients, solicitors, insurers, and authorised organisations.
- Managing insurance reports, including GP reports (IGPR), Army medicals, and other occupational health documentation.
- Organising TfL medical appointments and associated paperwork.
- Preparing invoices for private work and maintaining accurate records.
- Managing consent forms, scanning and coding documentation onto patients' records.
- Responding to email and telephone enquiries relating to private work.
- Requesting archived paper medical records when required.
- Sending clinic letters and maintaining accurate correspondence.
- Coordinating Dr Sharma's private clinics, including appointment administration, patient communications, and preparation of clinic documentation.
- Working closely with GPs, administrative staff, hospitals, solicitors, and external organisations to ensure work is completed within agreed timescales.
About You
We are looking for someone who has:
Essential
- Previous experience working in a GP practice or healthcare administrative setting.
- Excellent organisational and time management skills.
- Strong attention to detail with the ability to manage multiple priorities.
- Excellent written and verbal communication skills.
- Good IT skills, including Microsoft Office and experience using clinical systems such as EMIS Web.
- Knowledge of patient confidentiality, GDPR, and information governance.
- A professional, flexible, and patient-focused approach.
Desirable
- Experience processing Subject Access Requests (SARs).
- Experience managing private medical reports and insurance documentation.
- Knowledge of NHS records management.
- Experience with invoicing and private healthcare administration.
- Understanding of medical terminology.
What We Offer
- A supportive and friendly working environment.
- Opportunity to develop your skills within a busy and progressive GP practice.
- NHS Pension Scheme (where applicable).
- Generous annual leave entitlement.
- Ongoing training and professional development.
- A varied and rewarding role where no two days are the same
If you are an enthusiastic administrator with excellent organisational skills and a commitment to delivering a high-quality service, we would love to hear from you.
Work Location: In person
