Contract Support
Location: Capenhurst, Cheshire
Salary: up to £31,000
Job Type: Full-Time | Permanent
Contract Support – Facilities Management
Our client, one of the UK's leading Facilities Management providers, is looking to recruit an experienced Contract Support professional to join their team supporting a prestigious industrial and critical engineering contract based in Capenhurst.
This is a fantastic opportunity to join a well-established FM business, providing essential administrative and financial support to the operational team. You'll play a key role in ensuring the smooth delivery of planned and reactive maintenance, while supporting contract financials, maintaining compliance and delivering excellent customer service.
This role would suit someone with previous Contract Support, Facilities Coordinator or FM Administration experience who is looking to develop their career with a market-leading organisation offering genuine long-term progression.
The Role
Working closely with the Contract Management team, you'll provide comprehensive administrative and financial support to ensure the contract operates efficiently and all service delivery requirements are achieved.
Key responsibilities include:
- Providing day-to-day administrative support across the contract.
- Raising and managing purchase orders.
- Coordinating planned and reactive maintenance activities.
- Scheduling engineers and specialist subcontractors.
- Maintaining CAFM systems and ensuring all job information is accurate and up to date.
- Producing reports and contract documentation.
- Assisting with monthly financial processes, including invoicing, cost tracking and reconciliation.
- Supporting Work in Progress (WIP) management to ensure jobs are invoiced promptly and accurately.
- Monitoring contract spend and updating financial trackers where required.
- Processing supplier invoices and resolving invoice queries.
- Supporting the preparation of financial reports for the Contract Manager.
- Monitoring KPIs and SLAs to ensure service delivery targets are achieved.
- Liaising with clients, engineers and subcontractors to provide updates and resolve queries.
- Maintaining compliance records and supporting contract audits.
- Delivering a consistently high level of customer service.
About You
To be considered for this Contract Support role, you'll ideally have:
- Previous experience in a Contract Support, Facilities Coordinator, Helpdesk or FM Administration role.
- Experience working within Facilities Management, Building Services or a maintenance environment.
- Experience using CAFM systems.
- Previous experience supporting contract financials, including purchase orders, invoicing, WIP, cost reporting or financial administration.
- Strong administration and organisational skills with excellent attention to detail.
- Good IT skills, including Microsoft Office.
- Excellent communication and customer service skills.
- The ability to prioritise multiple tasks within a busy environment.
- A proactive and professional approach.
What's on Offer?
- Competitive salary (negotiable depending on experience).
- Company Pension.
- 25 days annual leave plus Bank Holidays.
- Ongoing training and development.
- Genuine career progression opportunities.
- The opportunity to join one of the UK's leading Facilities Management providers.
- Long-term career stability on a prestigious industrial contract.
Apply Today
If you're an experienced Contract Support, Facilities Coordinator, Helpdesk Coordinator, Service Coordinator, FM Administrator or Contract Administrator looking to join a market-leading Facilities Management provider, we'd love to hear from you.
#INDNORTH
Pay: £29,000.00-£31,000.00 per year
Benefits:
Work Location: In person
