Swirlforce Ltd
Join an established, growing business where your organisational skills and initiative will make a real difference.
Since 1993, Swirlforce has built a strong reputation for delivering high-quality commercial, industrial, retail, care, and public sector decorating services to blue-chip clients and leading construction companies across the UK.
We're looking for an experienced and proactive Administrative Assistant to join our friendly team at our national office. If you're highly organised, enjoy working in a fast-paced environment, and take pride in providing excellent customer service, we'd love to hear from you.
Working Hours
This is an office-based position with flexible, part-time hours available for the right candidate.
Core office hours:
- Monday to Thursday: 9:00am – 5:00pm
- Friday: 9:00am – 4:00pm
Part-time hours are negotiable depending on experience and availability.
What You'll Be Doing
As an integral member of our team, you'll play a key role in ensuring the smooth day-to-day running of the office. Your responsibilities will include:
- Building strong relationships with customers and understanding their requirements
- Managing customer enquiries and expectations professionally
- Logging enquiries, preparing quotations, and submitting them after pricing
- Using a field management platform to assist and plan current and upcoming jobs
- Liaising and negotiating with suppliers, subcontractors, and clients
- Managing incoming telephone calls and emails, directing enquiries where appropriate
- Responding promptly and professionally to customer and internal queries
- Ensuring all enquiries are resolved efficiently with a customer-focused approach
- Coordinating, checking, and filing daily paperwork and maintaining accurate records
- Supporting the efficient day-to-day workflow of the office
- Providing cover during lunch breaks and holiday periods when required
- Working effectively to meet deadlines in a busy office environment
About You
We're looking for someone who is motivated, reliable, and enjoys working as part of a supportive team.
You'll ideally have:
- At least 3 years' experience in an administrative or office-based role
- Strong IT skills, including Microsoft Office and Outlook
- Excellent organisational skills with a high level of accuracy and attention to detail
- The ability to prioritise workloads, work independently, and use your initiative
- Confidence analysing and interpreting data
- Excellent communication skills, both written and verbal
- Experience communicating with suppliers, contractors, and customers
- The ability to thrive in a fast-paced environment
- A full, clean driving licence
The Personal Qualities We're Looking For
- Ambitious and eager to learn
- Friendly, professional, and approachable
- Honest and dependable
- Methodical and conscientious
- Self-motivated with excellent problem-solving skills
- A positive team player with a proactive attitude
What We Offer
- Competitive salary of £26,000 per annum (pro rata), depending on experience
- Discretionary bonus scheme
- Flexible part-time working arrangements
- 20 days' annual leave (pro rata), plus bank holidays
- A supportive, friendly working environment
- The opportunity to join a well-established and respected business with over 30 years of industry success
Swirlforce is proud to be an Equal Opportunity Employer and an accredited Living Wage Employer.
Please note that any offer of employment will be subject to satisfactory pre-employment checks, including verification of employment history where applicable.
Pay: From £26,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Work Location: In person
