The Maintenance Operative is responsible for ensuring the care home's buildings, grounds, equipment, and facilities are maintained to a high standard, providing a safe, secure, and comfortable environment for residents living with dementia, visitors, and staff. The role requires a proactive approach to maintenance, health and safety, and compliance with relevant regulations while always working with respect and sensitivity towards residents.
Key ResponsibilitiesGeneral Maintenance
- Carry out routine maintenance, repairs, and decorating throughout the home.
- Respond promptly to maintenance requests from staff.
- Maintain heating, lighting, plumbing, and basic electrical fixtures (within competence).
- Assemble and repair furniture and fittings.
- Ensure external areas, pathways, gardens, and car parks are safe and well maintained.
Health & Safety
- Complete regular health and safety inspections of the building and grounds.
- Undertake routine fire safety checks, including fire doors, emergency lighting, extinguishers, and escape routes.
- Maintain accurate records of maintenance activities and statutory checks.
- Ensure compliance with Health and Safety legislation and Care Quality Commission (CQC) requirements.
- Identify and report hazards, taking immediate action where appropriate.
Contractors & Compliance
- Liaise with external contractors and service providers.
- Monitor contractor work to ensure safety and quality standards are met.
- Assist with servicing and inspections of equipment.
- Maintain records of maintenance schedules, certificates, and compliance documentation.
Dementia Care Environment
- Support a calm, safe, and dementia-friendly environment.
- Carry out work in a manner that minimises disruption to residents.
- Show patience, understanding, and respect when interacting with residents and their families.
- Be aware of the needs of people living with dementia and adapt communication and working practices accordingly.
Security
- Ensure the building is secure at all times.
- Carry out routine security checks.
- Assist with emergency procedures as required.
- Respond appropriately to out-of-hours emergencies.
Person Specification Essential
- Experience in general building maintenance or property maintenance.
- Practical skills in plumbing, decorating, carpentry, and basic repairs.
- Good understanding of health and safety requirements.
- Ability to prioritise workload and work independently.
- Good record-keeping and organisational skills.
- Friendly, approachable, and professional manner.
- Reliable and trustworthy.
Desirable
- Experience working in a care home, healthcare, or supported living environment.
- Knowledge of dementia-friendly environments.
- Basic understanding of CQC standards.
- Relevant maintenance qualification (e.g. City & Guilds, NVQ, or equivalent).
- Fire safety or health and safety training.
Personal Attributes
- Compassionate and respectful towards older people.
- Calm under pressure.
- Flexible and adaptable.
- Excellent problem-solving skills.
- Strong attention to detail.
- Good communication skills.
- Commitment to maintaining a safe and welcoming environment.
Working Conditions
- 24 hours a week.
- Participation in an on-call or emergency response rota may be required.
- Manual handling, lifting, and working both indoors and outdoors.
- Appropriate personal protective equipment (PPE) must be worn when required.
Safeguarding
The post holder is responsible for promoting and safeguarding the welfare of all residents. They must report any concerns regarding abuse, neglect, or poor practice immediately in accordance with the home's safeguarding policies and procedures.
Equal Opportunities
The Maintenance Operative will support equality, diversity, and inclusion by treating residents, relatives, visitors, and colleagues with dignity, fairness, and respect at all times.
Job Types: Part-time, Permanent
Pay: £13.50 per hour
Benefits:
Work Location: In person
