GMC Publications, is a leading publisher and distributor of photography, craft, wellbeing, woodworking and children’s books and magazines.
We are looking for a highly organised and enthusiastic team player to work in our Customer Service office. This is a full-time role based in Lewes, East Sussex.
The role will involve processing and overseeing retail orders, processing magazine orders, providing office support for our Sales Representatives, and answering subscribers’ queries as well as general office administration. Candidates should be computer literate with excellent communication and data entry skills. Previous experience of customer service, order processing and sales would be advantageous.
Responsibilities & Duties:
· Processing and overseeing specialist retail orders
· Processing magazine subscription orders
· Supplying information to customers about our products
· Dealing with telephone and email enquiries
· General account administration
· Processing sample orders
· Providing cover for team members
· Credit Control – chasing debt
· Data cleaning
Requirements:
· Previous office/administration experience
· Excellent communication skills
· Accurate data entry skills
· Able to prioritise and multi-task
· Computer literate and experience of using different systems
· Excel experience
Salary circa £25,000 p.a. dependent on experience
Please e-mail CV and cover letter to : Robyn Phillips – Customer Service Manager
Pay: £25,000.00 per year
Benefits:
- Cycle to work scheme
- Employee discount
Work Location: In person
