We are seeking an enthusiastic person to join our busy coffee shop. As the Coffee Shop Manager, you will be the heart of our operation. You'll oversee daily operations, ensure exceptional customer service, manage staff, and maintain the highest standards of quality and efficiency. This is a hands-on role ideal for someone with leadership experience and a love for coffee culture.
Key Responsibilities
- Operational Management:
- Oversee day-to-day operations
- Ensure a clean, safe, and welcoming environment for customers and staff.
- Maintain inventory levels, order supplies, and manage waste.
- Team Leadership:
- Recruit and schedule staff members.
- Foster a positive and motivating workplace culture.
- Monitor performance and provide feedback to ensure high standards.
- Customer Experience:
- Ensure excellent customer service and address customer feedback.
- Create a friendly atmosphere that encourages repeat visits.
- Financial Management:
- Monitor sales, performing cash reconciliation at the end of each shift and organising floats for the next day
- Quality Control:
- Uphold high standards in coffee preparation and food presentation.
- Ensure compliance with environmental health and food safety regulations, including maintaining hygiene standards, conducting regular audits, and liaising with
Skills & Experience Required
- Previous experience in a managerial or supervisory role, ideally within the hospitality or retail sector.
- Passion for coffee, with a strong understanding of coffee preparation techniques.
- Excellent leadership and people management skills.
- Strong organisational and problem-solving abilities.
- Basic knowledge of health, safety, and food hygiene regulations.
What We Offer
- Competitive salary, based on experience.
- Opportunities for professional growth and training.
- A supportive and friendly team environment.
- The chance to shape and grow an exciting new coffee shop.
Job Type: Full-time
Pay: £14.00-£16.00 per hour
Benefits:
- Company pension
- On-site parking
Experience:
- Management: 5 years (preferred)
Work Location: In person
