Marketing & Communications Coordinator
Salary: £14,000 - £17,000 per annum (dependent on experience)
Hours: 20 hours per week
Location: Hybrid working with regular travel to client sites across South Wales and surrounding areas Reporting to: Director Driving Licence: Essential
About the Role
Always Responsive Commercial Cleaning is looking for a creative and proactive Marketing & Communications Coordinator to help showcase our people, culture, services, and achievements.
This is a flexible role that combines content creation, social media management, communications, and marketing support. The successful candidate will spend time both on-site and at Head Office, capturing authentic content and developing engaging marketing campaigns that support recruitment, customer retention, and business growth.
As our teams operate across morning, daytime, and evening shifts, flexibility is essential. The role will involve regular visits to client sites to capture content and build strong relationships with managers and frontline teams.
Key Responsibilities
Content Creation & Content Capture
· Visit client sites to capture photographs, videos, and content.
· Build positive relationships with managers and operational teams.
· Identify and develop content opportunities across the business.
· Create engaging content showcasing our people, customers, innovations, and achievements.
· Maintain an organised library of marketing assets.
Social Media Management
· Create, schedule, and publish social media content.
· Manage the company content calendar.
· Monitor engagement and audience growth.
· Support recruitment and employer branding campaigns.
· Research and implement relevant social media trends.
Written Content
· Write and publish blog articles.
· Produce case studies and success stories.
· Support award submissions and marketing materials.
· Assist with website content updates where required.
Marketing Planning
· Coordinate content capture sessions with operational teams.
· Develop monthly marketing and content plans.
· Support business development initiatives through marketing activity.
· Identify opportunities to promote social value, community engagement, and company achievements.
Analytics & Reporting
· Track social media and marketing performance.
· Produce monthly marketing reports.
· Monitor engagement, audience growth, and campaign effectiveness.
· Make recommendations for improvement based on performance data.
Public Relations
· Liaise with external PR and marketing suppliers.
· Support press releases and media opportunities.
· Promote company achievements, awards, certifications, and milestones.
Essential Skills & Experience
· Excellent written and verbal communication skills.
· Experience managing social media platforms.
· Strong photography and video content creation skills.
· Good organisational and planning skills.
· Ability to work independently and manage multiple priorities.
· Full UK driving licence.
· Confidence interacting with employees, managers, and customers.
Desirable Skills & Experience
· Experience using Canva or similar design software.
· Basic video editing skills.
· Experience writing blogs and marketing content.
· Knowledge of LinkedIn and B2B marketing.
· Experience using analytics and reporting tools.
Personal Attributes
We are looking for someone who is:
· Creative and enthusiastic.
· Self-motivated and proactive.
· Confident and approachable.
· Organised and reliable.
· Comfortable working across different environments.
· Passionate about storytelling and communications.
Working Pattern
This role is contracted at 20 hours per week.
Working hours are flexible and will be arranged around operational requirements, content opportunities, and business activities. Some early morning and occasional evening working will be required to capture content across our client sites and cleaning operations.
What We Offer
· Salary of £14,000 - £17,000 per annum
· Flexible working arrangements
· Mileage reimbursement for business travel
· Ongoing training and development opportunities
· Opportunity to shape and grow the company's marketing activity
Our Values
We are looking for someone who embodies our company values:
· Responsive
· Innovative
· Passionate
· Ambitious
Pay: £14,000.00-£17,000.00 per year
Licence/Certification:
- Driving Licence (required)
Work Location: Hybrid remote in Bridgend CF32
