Job Ref: KEA1584
Branch: Keane Premier Support Services North Lanarkshire
Location: Keane Premier Group, Glasgow
Salary/Benefits: £14.85 gross per hour
Contract type: Permanent
Hours: Full Time
Hours per week: 37.5
Posted date: 25/06/2026
Closing date: 25/07/2026
Due to restrictions on the number of Certificates of Sponsorship we can issue at present, candidates who do not already have the right to work in the UK are unlikely to be suitable for this post.
As part of a multidisciplinary team, the post holder will be responsible for assessing care and support needs, developing person-centred care plans and risk assessments, and implementing, monitoring and evaluating these to ensure the delivery of safe, high-quality care and positive outcomes for people we support.
The post holder is expected to carry out all aspects of care and support with a high degree of autonomy, while working within Company policies and professional standards. They may also be required to demonstrate procedures, mentor and supervise SSSC-registered care staff.
The post holder will lead, coordinate and supervise the work of their designated team, promoting best practice, person-centred approaches and positive outcomes for people we support across a diverse range of needs and circumstances.
The post holder will also support the Service Manager and Deputy Service Manager with the day-to-day running of the service, undertaking delegated operational and administrative tasks as required to ensure the smooth, safe and effective delivery of care.
What do you get in return for your compassion and commitment?
At Keane, we believe in taking care of the people who care for others. Here’s what we offer to support your wellbeing and development:
- Early access to a portion of your earnings with Wagestream
- Health Assured Employee Assistance Programme, with 24/7 support via the Wisdom app and helpline– access health checks, wellbeing tools, legal advice, and much more.
- Free confidential counselling sessions – up to 6 Structured counselling sessions via phone, online or face-to-face.
- Bright Exchange, available through the Wisdom app – unlock exclusive deals and discounts on a wide range of products and services.
- Exclusive high street discounts through the Blue Light Card.
- Free mortgage consultation with McCusker Mortgage Solutions.
- Comprehensive induction and ongoing training to support your confidence and success – including paid shadowing and training to help you feel ready and supported from day one.
- 28 days’ holiday (pro rata)
- Clear opportunities to grow, with real career progression routes to help you reach your full potential.
Benefits are non-contractual and may be amended or withdrawn at any time.
Main Responsibilities
- Lead, supervise and support a team of Support Workers, providing induction, mentoring, guidance and ongoing development
- Deliver and coordinate high-quality, person-centred care in line with Company policies, procedures and values, promoting independence, dignity, choice and positive outcomes for people we support
- Assess care and support needs and develop, implement and review person-centred care plans and risk assessments, ensuring they remain current and outcome-focused
- Support the Service Manager and Deputy Service Manager with the day-to-day operational running of the service, carrying out delegated duties and administrative tasks as required
- Manage your designated team and rota, ensuring effective staffing levels, mandatory training compliance and appropriate allocation of resources
- Maintain accurate care records and communicate effectively with people we support, families, professionals and the wider multidisciplinary team
- Ensure compliance with Company policies, regulatory standards, safeguarding, health and safety, and all relevant legislation
- Support staff performance through supervision, coaching, wellbeing conversations and constructive feedback
- Participate in audits, quality assurance and continuous improvement activities
- Act as a positive role model, demonstrating the Company’s values and promoting a supportive, inclusive team culture
Qualifications and Experience
- Full UK driving licence
- Valid SSSC Registration (or willingness to obtain)
- SVQ Level 3 in Health Social Care (or willingness to work towards)
- Willingness to participate in the on-call rota
- Previous experience in a health or social care setting, with supervisory or leadership experience desirable
- Experience of assessing care needs, developing care plans and risk assessments, and supporting adults with a range of support needs
- Strong communication, organisational and leadership skills
- Basic IT skills and evidence of ongoing professional development
- Flexibility to work a varied shift pattern, including 12-hour day or night shifts
*This position requires a PVG and two references*
Our team is our greatest asset, and we work hard to give each member of our amazing staff the opportunity to grow within their role. We constantly give the chance to upskill and develop our employees through extensive training programmes, and because of this focus on the future, we don’t require prior experience in several key roles.
All we ask is a commitment to care and real desire to improve our resident’s and service users lives through hard work and compassionate understanding.
