Job Overview
We are seeking a dynamic and proactive Internal Sales/Customer Service professional to join our team. In this vital role, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met with enthusiasm and professionalism. Your energetic approach will help drive sales and contribute to the overall success of our organization. This position offers an exciting opportunity for someone with excellent communication skills, a passion for customer satisfaction and administrative excellence.
Duties
- Handle incoming customer enquiries via phone and email with enthusiasm and clarity and convert to sales
- Process quotes & sales orders accurately
- Support operations & day to day running of office
- Manage time effectively to prioritize tasks and ensure prompt responses to customer needs
- Update & manage social media posts
Qualifications
- 1+ years experience in sales administration or customer service roles with a focus on internal sales support
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Excellent communication skills in English, both written and verbal
- Demonstrated computer literacy and IT skills to navigate various digital tools confidently
- Ability to work independently while maintaining a team-oriented attitude
- Be able to receive deliveries with some heavy manual handling involved
Pay: From £27,000.00 per year
Work Location: In person
