Job Title: Sales Consultant
Location: Hetton
J T Dove Limited are the leading independent builders merchants covering North East England, The Scottish Borders, Cumbria and Teesside. Operating from our network of 21 branches we offer a comprehensive stock range of timber and building supplies, heating and plumbing materials, as well as kitchens and bathrooms. We go above and beyond for our customers, building lasting relationships by putting the customer first and ensuring we deliver what you need on time and in full.
Operating for over 150 years, our unique structure as an Employee Benefit Trust ensures all colleagues share in the success of the business and preserves local, long term employment for all.
About the role of Sales Consultant at JT Dove:
We have an exciting opening for an ambitious, motivated individual to join the sales team at our Hetton branch.
The main duties for this role include:
· Selling the full range of products to both retail and trade customers.
· Work towards set sales targets.
· Monitoring results and identifying improvement opportunities.
· Interpreting customer needs accurately.
· Responding quickly and efficiently to customer enquiries.
· Ensuring accurate pricing of orders.
· Managing accounts and stock on a day-to-day basis
· Contributing to the success of the branch.
· Developing ongoing working relationships with colleagues, customers and suppliers
· Providing excellent customer service at all times within a fast-moving environment
The ideal candidate will have:
· Previous customer service and/or sales experience, ideally from a merchant background
· Strong communication skills
· Proven track record selling and negotiating, both in person and over the phone
· An interest in developing a career in a busy sales environment
· Real passion to deliver excellent customer service, both in person and over the phone
· Natural drive for achieving targets
· The ability to be resilient and adaptable with the ability to juggle changing priorities
What we can offer you:
- A competitive salary and benefits package
- Enhanced annual leave which increases with length of service
- Company pension scheme with a generous employer contribution
- Market leading profit share
- Life assurance of 4 times your annual salary
- Enhanced family friendly leave
- Employee Discount
- The opportunity to learn new skills and develop your career
Hours of work are Monday to Friday 07.30am to 5.00pm plus alternate Saturdays 08.00am to 12.00pm.
For more information about the role, please contact Paul Frost, Branch Manager on 0191 526 4949.
How to apply:
Please submit a CV and cover letter outlining your suitability for the role.
The closing date for applications is 5:00pm on Thursday 6th August 2026.
Job Type: Full-time
Benefits:
- Company events
- Company pension
- Life insurance
- Sick pay
Experience:
- Sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
