Job Title: Deputy Manager
Location: Onsite role
Reports to: Day Centre Manager
Remuneration: Up to £30,000 PA
Company Overview
We are a provider of high-quality, premium day centre and home care services in the UK, operating multiple trusted brands that cater to individuals seeking support to live independently in their own homes. Our brands have established a strong reputation for excellence, compassion, and innovation. With ambitious growth plans and a commitment to delivering exceptional care, we are seeking an experienced and driven Deputy Manager to oversee the delivery and expansion of our day care services.
Job Summary
The Deputy Manager is responsible for planning, organising, and delivering a diverse range of engaging activities tailored to the interests, abilities, and needs of our participants. This role fosters a welcoming and inclusive environment while ensuring activities are safe, effective, and enjoyable. The Deputy Manager also contributes to community promotion and supports the wider goals of the Day Centre supporting and deputising the Day Centre Manager roles and responsibilities.
Key Responsibilities
Activity planning, development and facilitation
- Develop a variety of engaging activities tailored to participants’ abilities and interests.
- Adapt activities to suit varying levels of mobility and cognitive ability.
- Maintain a detailed weekly or monthly activity calendar within budget constraints.
- Coordinate with the Day Centre Manager to ensure seamless program execution.
- Lead and assist with group activities, ensuring inclusivity and engagement.
- Provide clear instructions and encourage active participation.
- Prepare, set up, and clean activity spaces, ensuring all materials and equipment are ready and functional.
- Monitor participants’ safety and comfort, addressing signs of distress promptly.
Quality and Safety
- Conduct risk assessments for activities and ensure adherence to safety guidelines.
- Respond promptly to emergencies or incidents and report them appropriately.
- Provide basic first aid or medical assistance if necessary.
Administrative Duties
- Maintain accurate records of participant attendance and activity engagement.
- Prepare reports on program effectiveness and participation levels.
- Manage activity budgets, ensuring cost-effective resource use alongside Day Centre Manager
- Order and maintain supplies and materials for activities.
Client Satisfaction and Activity Coordination
- Monitor the physical and emotional well-being of participants through regular check-ins.
- Plan and oversee engaging activities tailored to participants’ mobility and interests.
- Collect feedback from participants and families to enhance services and activities.
Client Management and Client Attraction
- Build rapport with participants to understand preferences and needs.
- Encourage participation, especially among shy or reluctant individuals.
- Ensure all activities are inclusive, accessible, and accommodating for all needs.
- Act as the ambassador for the Day Centre’s social media presence, creating and managing posts to promote activities and events.
- Collaborate with the Day Centre Manager to promote the service within the local community. Identify changes in participants’ care needs and communicate observations to management.
- Support the promotion of the wider group’s homecare services by recognising participant needs and discussing additional services with families.
Qualifications and Experience
- Experience in activity facilitation or a similar role, preferably within elder care or a related field.
- Strong interpersonal and communication skills.
- Ability to adapt activities to diverse needs and abilities.
- Proficiency in using social media for promotion is an advantage.
- A commitment to delivering compassionate and high-quality care services.
Key Competencies
- Creativity: Design and facilitate engaging, inclusive activities.
- Empathy: Understand and cater to participants’ needs.
- Adaptability: Tailor activities to varying abilities and interests.
- Organisational Skills: Manage schedules, resources, and records efficiently.
- Safety Awareness: Conduct risk assessments and ensure compliance.
- Communication: Build rapport and engage participants effectively.
- Team Collaboration: Work closely with staff and community partners.
- Attention to Detail: Monitor participant well-being and program effectiveness.
- Tech & Social Media: Use online platforms to promote activities.
- Problem-Solving: Address emergencies and improve programs.
Benefits
- Opportunities for professional development and training
- Pension scheme
- The chance to make a meaningful impact in a growing industry dedicated to improving lives
Pay: Up to £30,000.00 per year
Benefits:
- Company pension
- Referral programme
Application question(s):
- Do you have experience facilitating activities for older adults?
Experience:
- Adult Social Care: 1 year (required)
Language:
Work authorisation:
- United Kingdom (required)
Work Location: In person
