PRIMARY OBJECTIVE OF POSITION:
To provide effective administrative support to the team to ensure the smooth running of a busy sales office.
CONTRACTED HOURS: 27.5 hours per week (Monday – Friday 8:30am-2pm). Flexibility may be required to meet customer demand.
CONTRACTED TERM: Permanent
KEY RESPONSIBILITIES AND PERFORMANCE MEASURES:
- Liaise regularly with internal departments
- Use correct processes to ensure all enquires are handled and managed from identification through to resolution, in an effective and professional manner
- Preparation of manufacturing paperwork ready for factory processing
- Raise, process and update various systems and data with PO’s and invoices
- Liaise with internal and external parties for delivery updates, and gaining relevant paperwork
- Ensure all buying activities are carried out in accordance with procurement processes
- Identify opportunities to continually improve processes to ensure effective lean process to support operations
- Liaise with customers and clients over the phone and via emails
- Provide general administrative duties, including filing and scanning
- Maintain filing systems for all documentation, both electronically and paper based
….and any other duties required to support the achievement of the Company’s objectives
MINIMUM QUALIFICATIONS/EXPERIENCE REQUIRED:
- A minimum of 3 GCSE’s, or equivalent, including English and Maths, at Grade C or above
- NVQ in Business or Customer Service is beneficial but not essential.
- Proficient with Microsoft packages (including Word and Excel)
- Experience in an administration role
- A background in manufacturing would be advantageous
KEY BEHAVIOURAL COMPETENCIES:
- Must be proactive and have a positive approach
- Confident and customer focused
- Able to prioritise workloads to meet ever changing departmental and organisational deadlines
- Ability to work in a team and individually
- Detailed and methodical
- Keen to develop skills and knowledge
ADDITIONAL SKILL REQUIREMENTS:
- Strong verbal and written communication skills
- Conscientious and task focused
- Capable of working under pressure
- Must be IT literate to a high standard
- Strong attention to detail, and numerically minded
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
