Join Us on an Exciting Growth Journey
Kind Tailored Care provides 24/7 support tailored to the individual needs of the people we support. Our values of Kindness, Honesty, and Loyalty sit at the heart of everything we do, guiding our approach to delivering exceptional, person-centred care. We are proud to be rated "Good" by the Care Quality Commission (CQC) and are committed to continually raising standards and improving outcomes for our Loved Ones.
We are entering an exciting new phase of growth and development and are looking for an ambitious and passionate Registered Manager to join our team and lead our CQC England regulated service. We are looking for someone with established experience in a Registered Manager role. This is a fantastic opportunity to play a key role in shaping the future of our services, influencing positive change, and helping us expand whilst maintaining the high-quality care that defines Kind Tailored Care.
As our Registered Manager, you will have the opportunity to make a real impact not only on the lives of the people we support but also on the growth and success of the organisation. You will lead by example, inspire your team, and help drive innovation and continuous improvement across our services.
About the Role
As Registered Manager, you will hold regulatory responsibility with the Care Quality Commission and lead the day-to-day operations of our regulated services across the South and Southwest of England. You will provide strong, visible leadership, making decisions that positively impact service quality, compliance and outcomes for the people we support. Key responsibilities will include leading team meetings, carrying out supervisions, visiting services to complete spot checks, and undertaking quality audits to ensure high standards are consistently maintained. Due to the regional nature of the role, occasional travel will be required and this may include overnight stays.
You will work closely with multi-disciplinary teams, families, and other professionals involved in supporting our Loved Ones, ensuring their voices are heard and their goals remain at the centre of everything we do.
You will be outcomes-focused, helping people achieve meaningful goals and improved quality of life through truly person-centred support.
What You'll Do
Core Responsibilities
As a Registered Manager, you will:
- Put the needs of our Loved Ones first, ensuring the care they receive is tailored to their individual needs.
- Be an ambassador for the company culture and an active role model for our core values, embedding them into daily operations and team behaviours.
- Lead and inspire a team that shares our values and commitment to outstanding care.
- Ensure our services comply with all legal, regulatory, and CQC requirements.
- Drive continuous improvement through effective quality assurance, audits, and service-led data analysis.
- Complete monthly and quarterly audits, including medication, safeguarding, and quality monitoring.
- Conduct regular service reviews to ensure high standards of care are consistently maintained.
- Ensure care plans are reviewed and updated to reflect changing needs and aspirations.
- Conduct supervisions, appraisals, and performance reviews, supporting staff development and career progression.
- Support new team members through induction and probation, helping them succeed in their roles.
- Take the lead on new referrals, carrying out assessments and developing tailored support plans.
- Manage annual leave and staffing arrangements in partnership with the Care Co-ordinator to maintain safe and effective service delivery.
- Build and maintain positive relationships with Loved Ones, families, professionals, commissioners, and other stakeholders.
- Participate in the out-of-hours on-call rota.
- Contribute to the continued growth, development, and success of Kind Tailored Care by identifying opportunities for improvement.
- Lead on the preparation and completion of supporting documentation for tender submissions, ensuring accuracy, compliance and alignment with service requirements
What We're Looking For
We are seeking an individual who is passionate about making a difference and excited by the opportunity to help shape a growing organisation.
You will have:
- Level 5 Diploma in Leadership for Health and Social Care
- Strong leadership skills with experience of managing people and services effectively.
- Sound knowledge of safeguarding, risk management, medication governance, and regulatory compliance.
- Excellent communication, relationship-building, and interpersonal skills.
- A proactive, solutions-focused approach and a genuine commitment to person-centred care.
- The ability to work flexibly and travel as required to meet the needs of the business.
- A commitment to confidentiality, equality, diversity, and inclusion.
Why Join Kind Tailored Care?
This is more than just a Registered Manager role it is an opportunity to be part of an organisation with ambitious plans for growth and a clear vision for the future.
In return, you'll join a supportive and values-driven team where your ideas are welcomed, your contribution is recognised, and your professional development is encouraged. You'll have the opportunity to help shape services, influence positive outcomes, and play a significant role in our ongoing success.
At Kind Tailored Care, we are committed to anti-discriminatory practices and creating an inclusive workplace where everyone feels valued, respected, and able to thrive. We expect all team members to contribute positively to this culture.
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
Application question(s):
- Do you have previous experience as a CQC Registered Manager?
Licence/Certification:
- Driving Licence (required)
Work Location: In person
