Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
This role will be responsible for providing administrative support to the CAMHS team based at Mary Chapman House, supporting the Consultant Child & Adolescent Psychiatrist for them to be able to provide an efficient service to our service users.
We are looking for someone who can communicate in a professional manner with patients, relatives, professionals, with a compassionate nature and ability to remain calm when working under pressure. You will need to be able to prioritise your workload and to deal with confidential and sensitive issues in a professional manner with tact and diplomacy.
This post is part time, office based 15 hours per week, with the days and times to be agreed with the successful candidate.
We offer a welcoming and supportive environment and when you join us, you can expect training to ensure you understand the different processes and systems we use.
If you’re a proactive, organised administrator with a can-do attitude – we would love to hear from you!
You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. The successful candidate will need to have the ability to deal with confidential and sensitive information which may include telephone calls from individuals who may sometimes be distressed or upset.
Training will be given; however previous administration experience is essential.
You will need to be able to demonstrate excellent communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems.
You will also be able to evidence working flexibly and have experience of working to deadlines, on your own initiative and maintain confidentiality.
You may be asked to undertake other appropriate duties, as directed, being adaptable and flexible to service needs and changes across the locality.
At Norfolk and Suffolk NHS Foundation Trust we provide mental health, secure and learning disability services across Norfolk and Suffolk. We believe in recovery and wellbeing, and we promote physical health, strong relationships and a balance between treatment and continuing an active life.
Benefits
Benefits included with this role are:
- a comprehensive in house & external training programmes
- starting annual leave of 27 days per annum ( pro rata) increasing to 33 days pa based on length of service (plus paid bank holidays)
- NHS discounts and many more.
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.
Please be aware that, due to the high number of applications for certain roles, this vacancy may close earlier than the advertised closing date. We encourage you to submit your application as soon as possible.
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.
This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
