Company Overview
We specialise in architectural glazing systems — windows and doors that transform spaces with long-term performance, high energy efficiency, and a stunning aesthetic. Our commitment to design excellence and technical precision has earned us a strong reputation with both trade professionals and retail customers.
Role Summary
We are seeking a proactive and organised Sales Representative / Project Manager to join our growing team. This role bridges customer engagement and technical project delivery, supporting clients from initial enquiry through to delivery and beyond. The ideal candidate will be comfortable operating in a fast-paced environment, balancing multiple jobs, and liaising with both internal teams and external partners.
Responsibilities
- Provide accurate quotations using our software
- Build and maintain strong working relationships with trade partners and retail customers
- Present products in our showroom to prospective clients
- Manage multiple orders simultaneously, from enquiry to completion
- Collaborate with fellow project managers, factory staff, aftersales & servicing, logistics, and senior management
- Use statements of work and building drawings to inform and prepare quotes
- Handle customer phone and email enquiries promptly and professionally
- Support a smooth and efficient project management process end-to-end
Skills and Experience
Essential
- Previous experience in a customer-facing role
- Proficient with computers and general office software
- Strong organisational skills and the ability to multitask under pressure
- Excellent analytical skills with a keen eye for detail
- Strong communication skills, both written and verbal, with the ability to present information clearly.
- Ability to adapt communication style depending on audience – from homeowners to trade professionals
- Comfortable working in a factory environment
- A desire and ability to learn technical product knowledge
- Practical, common-sense approach to problem solving
- Self-motivated and comfortable working independently or as part of a team
Desirable
- Experience in a sales or project management role
- Familiarity with Google Workspace (Docs, Sheets, etc.)
- Experience working with technical drawings or architectural plans
- Familiarity with quoting or estimating software
- Previous experience managing end-to-end customer projects
Pay Scheme
Annual Salary From £30,000 Per Year + Uncapped Commission (OTE of £45,000 - £55,000+). The more time and effort you put in to your accounts, the higher your earnings can be.
Hours of Work
Working hours are 08:00 - 16:30
Job Types: Full-time, Permanent
Pay: From £30,000.00 per year
Benefits:
- Company pension
- On-site parking
Application question(s):
- You receive three tasks at once:
1. A customer is waiting for a call back
2. A new quote request has just come in
3. An aftersales issue has been raised about an ongoing project
In what order would you handle these tasks, and a brief explanation why? Please explain your reasoning clearly and professionally in a paragraph format.
Experience:
- Customer Facing Role: 1 year (required)
Work Location: In person
