Warehouse Operations Manager
Full Time | Manvers, Rotherham
Salary: Competitive, dependent upon experience
About the Opportunity
Santoro is an award-winning, privately owned international design, licensing and distribution business, creating and supplying innovative consumer products to leading retailers, distributors and licensing partners in more than 90 countries worldwide.
For over 40 years, we have built a reputation for creativity, innovation and exceptional quality. Our brands have received numerous international awards, including two Queen's Awards for Enterprise, and are recognised around the world for their originality and design excellence.
Our warehouse operation is a vital part of that success. Every day, it ensures products are received, stored and dispatched accurately and efficiently, helping us deliver the high standards of service our customers have come to expect.
We are now looking to appoint an experienced Warehouse Operations Manager to lead and develop our warehouse operation in Rotherham.
This is an outstanding opportunity to join a successful, privately owned business where decisions are made quickly, ideas are welcomed and individuals are trusted with genuine responsibility. We are looking for someone who wants more than simply running a warehouse—we want someone who is motivated to improve processes, develop the team and play an important role in the continued success and growth of the business.
Unlike many warehouse roles, this position offers the opportunity to work as part of a wider international business, supporting products that are recognised and sold around the world.
The Role
As Warehouse Operations Manager, you will take full responsibility for leading and managing the warehouse team, ensuring the warehouse operates efficiently, safely and professionally every day.
This is a genuine hands-on management role. Whilst your primary responsibility is to lead and manage the warehouse operation, you will also be prepared to support the team whenever operational demands require it. We are looking for someone who leads by example, enjoys solving problems, takes pride in maintaining exceptionally high standards and is committed to continuous improvement.
Working closely with the senior management team, you will have the opportunity to influence the future development of the warehouse operation, continually improving processes, developing the team and ensuring the warehouse continues to operate efficiently and professionally.
Key Responsibilities & Duties
· Lead the day-to-day operation of the warehouse and provide leadership, support and direction to the warehouse team.
· Ensure customer orders are accurately picked, packed, dispatched and on time.
· Manage warehouse transactions using our Odoo ERP system, ensuring goods receipts, stock movements and dispatches are accurately recorded.
· Maintain excellent inventory accuracy through effective warehouse controls and regular stock verification.
· Receive, inspect and organise incoming deliveries, ensuring stock is stored safely, securely and efficiently.
· Manage UK and international shipments, including export documentation and liaison with freight forwarders and courier companies.
· Review freight options to ensure goods are shipped using the most appropriate and cost-effective services.
· Review warehouse layouts, stock locations and operational workflows. Continually improve warehouse organization, storage systems and workflow to maximise efficiency.
· Take responsibility for the presentation, upkeep and day-to-day maintenance of the warehouse and surrounding site, ensuring the premises remain clean, organised, safe and professionally maintained.
· Ensure warehouse equipment is properly maintained and arrange servicing or repairs where required.
· Ensure compliance with Health & Safety policies and maintain a safe working environment.
· Act as a designated key holder, including responsibility for opening and securing the premises and responding to alarm call-outs if required.
· Take responsibility for the recruitment, induction, training, performance management and development of warehouse team members, ensuring the warehouse is supported by a capable, motivated and high-performing team.
· Provide regular operational updates to senior management and recommend practical improvements to warehouse operations.
· Work alongside the warehouse team during busy periods and wherever operational support is required.
· Take responsibility for sourcing and purchasing warehouse consumables ensuring they are fit for purpose, represent the best value for money and are maintained at appropriate stock levels to support the efficient operation of the warehouse.
· Establish and monitor appropriate warehouse performance measures, including order fulfilment times and productivity, ensuring work is completed efficiently and accurately whilst maintaining excellent levels of accuracy and customer service
Experience & Qualifications
The successful candidate will ideally have:
· Proven experience as a Warehouse Manager, Warehouse Operations Manager or in a similar warehouse leadership role.
· Experience leading and motivating a warehouse team with problem solving abilities.
· Strong knowledge of warehouse operations, inventory control and order fulfilment.
· Experience using an ERP or warehouse management system is essential
· Experience managing UK and international logistics, including full knowledge and experience of Incoterms.
· A good understanding of warehouse Health & Safety requirements.
· A current recognised Counterbalance Forklift Truck Operator certificate.
· Good IT skills, including confidence using warehouse management software.
· A full UK driving licence.
Personal Qualities
We are looking for someone who is:
· Practical, organised and hands-on.
· A positive leader who leads by example.
· Reliable, dependable and calm under pressure.
· Self-motivated and capable of working independently.
· Commercially aware and committed to high standards.
· An excellent communicator who enjoys working collaboratively across the business.
· Someone who takes genuine pride in maintaining an efficient, tidy, clean, safe and professional warehouse operation.
· Proactive, with a desire to continually improve processes, standards and efficiency.
What We Offer
· A role within an established international business.
· Genuine responsibility and autonomy and accountability.
· A varied position covering warehouse operations, logistics, inventory control and site management.
· The opportunity to make a real contribution to the continued development of the business.
· Competitive salary based on experience.
How to Apply
Please submit your CV together to: with a brief covering letter outlining your relevant experience, current salary and why you believe you would be a good fit for the role.
Due to the anticipated volume of applications, we regret that we will only be able to respond to candidates who are shortlisted for interview.
Applications will be reviewed as they are received, and early applications are encouraged.
Pay: £38,000.00-£42,000.00 per year
Benefits:
- Employee discount
- Free parking
- On-site parking
Application question(s):
- Do you hold a current RTITB (or equivalent) Counterbalance Forklift Truck certificate?
- How many years' experience do you have managing a warehouse?
- Have you managed a warehouse team?
- Have you used an ERP or warehouse management system (e.g. Odoo, SAP, Oracle)?
- Are you able to work full-time on-site in Rotherham?
- Do you hold a full UK driving licence? (if relevant)
Work Location: In person
