Job Summary
We are seeking a dynamic and detail-oriented Automotive Sales & Operations Assistant to join our team. In this vital role, you will support the sales department and streamline daily operations to ensure a smooth and efficient customer experience. Your proactive approach and strong organizational skills will contribute significantly to our dealership’s success, helping us deliver exceptional service while maintaining accurate records and effective communication across teams. This paid position offers an exciting opportunity to develop your skills in automotive sales, administrative processes, and customer service within a fast-paced environment.
Responsibilities
- Assist the sales team with customer inquiries, appointments, and follow-ups to foster positive relationships and drive sales growth
- Manage sales administration tasks including preparing contracts, processing paperwork, and updating customer records in CRM (Customer Relationship Management) software
- Support daily operational activities such as inventory management, vehicle registration, and documentation compliance using tools like Microsoft Excel, Sage, and Microsoft Office applications
- Coordinate communication between departments to ensure timely delivery of vehicles, parts, and services
- Maintain organized records of sales transactions, service schedules, and customer interactions for reporting purposes
- Provide excellent customer service by addressing client questions promptly and professionally both in person and via phone or email
- Assist with administrative duties including scheduling appointments, preparing presentations using Microsoft PowerPoint, and managing correspondence through Microsoft Outlook
Requirements
- Proven experience in sales administration or administrative roles within a fast-paced environment
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software systems
- Knowledge of Sage accounting software is preferred but not essential
- Excellent communication skills in English with the ability to convey information clearly and professionally
- Exceptional organizational skills with keen attention to detail and time management abilities
- Ability to handle multiple tasks efficiently while maintaining accuracy under pressure
- Customer service orientation with a friendly attitude and problem-solving mindset
- Basic understanding of IT systems related to automotive dealership operations is advantageous
- Demonstrated ability to work independently as well as part of a team
Join us as an Automotive Sales & Operations Assistant where your enthusiasm for automotive sales combined with your organizational prowess will help us deliver outstanding experiences for our customers. We value proactive individuals eager to grow their careers in a supportive environment that recognizes your contributions. This paid role is perfect for motivated candidates looking to make an impact in the automotive industry!
Pay: £12.71 per hour
Work Location: In person
