Job Overview
We are seeking enthusiastic and professional Front of House Staff to join our vibrant hospitality team. This role involves delivering exceptional customer service in a welcoming environment, ensuring guests have a memorable experience. The ideal candidate will possess a passion for hospitality, excellent communication skills, and a keen eye for detail. Previous experience in catering, serving, or restaurant settings is highly desirable. This position offers an exciting opportunity to develop your skills within a dynamic team dedicated to providing outstanding service.
Duties
- Greet guests warmly and assist with seating arrangements
- Take food and beverage orders accurately and efficiently
- Serve meals, drinks, and refreshments with professionalism and courtesy
- Handle customer enquiries and resolve any issues promptly to ensure satisfaction
- Assist with food preparation and presentation as required
- Maintain cleanliness and organisation of the front of house area
- Ensure adherence to food safety standards and health regulations
- Support barista duties if applicable, including preparing specialised coffee beverages
- Collaborate with kitchen staff and other team members to deliver seamless service
- Manage reservations and optimise table turnover during busy periods
Qualifications
- Previous experience in catering, serving, or hospitality roles is preferred
- Knowledge of food safety standards and procedures
- Experience in food preparation or restaurant environments is advantageous
- Excellent interpersonal and communication skills with a friendly demeanour
- Ability to work efficiently under pressure during peak hours
- A proactive attitude with strong organisational skills
- Barista experience is a plus but not essential
- A genuine passion for delivering excellent customer service
- Flexibility to work various shifts including evenings and weekends as required
This role provides an engaging environment for individuals eager to build their career in hospitality while delivering exceptional guest experiences.
Pay: £12.71-£13.00 per hour
Work Location: In person