We have an exciting opportunity for a professional, friendly, and highly organised Receptionist to become the welcoming face of our Biscuit Factory. This role is key to ensuring visitors, colleagues, and partners experience a warm, efficient, and well‑supported environment from the moment they arrive.
As our Receptionist, you will be responsible for providing a welcoming and professional service and ensuring the effective coordination of visits and day‑to‑day office activities. Your responsibilities will include:
- Delivering a warm and professional welcome to all visitors and ensuring a smooth guest experience.
- Maintain production administration systems, including production schedules, order updates, stock records, and usage reporting.
- Support workforce administration by managing attendance, absence records, holiday requests, payslip distribution, and employee documentation.
- Coordinate communication across departments by distributing production plans, quality assurance information, and operational reports.
- Provide administrative support to production management, ensuring accurate record keeping and timely completion of clerical tasks.
- Manage factory facilities and supplies, including locker allocation, swipe card records, and maintaining stocks of essential forms.
- General office admin including working on excel
We are looking for someone who is:
- An excellent communicator, both verbally and in writing.
- Skilled in administration and IT, particularly confident using Excel.
- Highly organised with the ability to multitask and manage competing priorities.
- Customer‑focused, friendly, and approachable.
- Proactive in solving problems and supporting others.
Hours: 39 hours per week, 8am - 4:30pm(Mon-Thu)/8am - 3:30pm(Fri)
Bake your career at Walker’s and become a part of “Scotland at its Finest”. We value our team and reward hard work and dedication with:
25% employee discount when purchasing our product from our own shops
Pay National Living Wage to all ages (16+ years) which increases with training levels achieved
Auto-enrolment into our pension scheme after 3 months
Life Assurance
Generous holiday allowance which increases with length of service
Subsidised staff canteen services
Healthcare and Well-being benefits
Overtime rates depending on hours worked
Long Service Awards
Family/Maternity/Paternity leave
Our people have always been at the heart of everything we do, and without them, we couldn't be Scotland at it's finest. Providing good, reliable employment to our local community has been at the core of Walker's values since the very beginning. We are committed to Equal Opportunities for all, proudly a Disability Confident and Young Person's Guarantee employer. We can't wait to have you as part of our team.
