Company Overview
HiQ Bicester is a modern flagship Autocentre and MOT Test Station within the HiQ franchise backed by Goodyear. We specialize in MOTs, vehicle servicing, diagnostics, clutch replacements, timing belts, and state-of-the-art 4-wheel computerised wheel alignment, committed to delivering top-quality automotive care.
Summary
We are seeking a Part Time Customer Service Advisor to join our team in the UK. Based at our Autocentre, this role is vital in ensuring excellent customer experiences and supporting our mission to provide reliable automotive services.
Responsibilities
- Greet customers warmly and assist with their inquiries in a professional manner.
- Schedule appointments and manage customer bookings efficiently.
- Provide accurate information about our range of automotive services.
- Support the team with administrative tasks related to customer service.
- Ensure customer satisfaction by addressing concerns promptly.
- Maintain a clean and organized reception area.
- Collaborate with technicians to facilitate smooth service delivery.
- Qualifications
- Excellent communication skills and a friendly attitude.
- Basic math skills for handling transactions and estimations.
- Previous experience in customer service or automotive environment is a plus.
- Ability to work part-time hours flexibly.
- Strong organizational skills and attention to detail.
- Professional appearance and positive demeanor.
- Call-To-Action
If you are passionate about delivering exceptional customer service in a dynamic automotive environment, we invite you to accelerate your career with us—apply now and become part of our dedicated team!
Pay: £13.00 per hour
Benefits:
- Company pension
- Employee discount
- Free flu jabs
- On-site parking
- Sick pay
- Store discount
Work Location: In person
