Casual Staff (Floor Staff & Back of House)
Position: Casual Event Staff
Location: London, SE1
Hourly Rate: £14.80
Contract Type: Zero-Hour Casual Contract
Availability Required: Monday - Friday (Immediate start possible)
About Us:
At 15Hatfields, we pride ourselves on being leaders in sustainable event solutions. Our venue hosts a wide range of conferences, meetings, and events, and we are committed to delivering outstanding service while minimising our environmental footprint.
The Role:
We are currently seeking experienced casual staff, willing to work both front and back house, as we enter a busy event period at 15Hatfields. As a casual worker at 15H, you will play a pivotal role in the success of our events, delivering excellent service whilst carrying a motivated and proactive attitude.
This role will work alongside our Event Supervisors, supporting event delivery through a range of tasks. Please note the working days and hours will be flexible across days and evenings, depending on the requirements of the event, with Tuesday-Thursday the most popular days.
Floor Staff responsibilities include:
- Servicing meetings and events, including setting up and restocking catering and beverage stations whilst maintaining cleanliness
- Respond to delegate requests and enquiries in a friendly and professional manner, ensuring an exceptional service is delivered to guests at all times
- Assist in the set up of meeting rooms and event spaces, including manual handling of chairs and tables
- Responding promptly to management and client needs
- Maintain high standards of food safety and hygiene across the venue
- Assisting with bar service and canapé receptions
- Occasionally serving at silver service dinner functions
BOH responsibilities include:
- Rinsing, washing and polishing crockery and glassware across the day, ensuring all equipment is cleaned to a premium standard
- Assist in the break-down and closing of events, ensuring kitchen closing requirements have been completed
- Occasionally assisting in the set up of meeting rooms and event spaces, including manual handling of chairs and tables
- Maintain high standards of food safety and hygiene throughout the kitchen
Candidate Requirements:
The ideal candidate will be a reliable and proactive individual with a ‘can-do’ attitude and care toward the details. You should have excellent customer service skilled, having worked in guest-facing catering or hospitality venues, with an understanding of Food Safety and Hygiene within a catering environment.
- Previous front-of-house/kitchen porter experience in an events or hospitality environment, where relevant
- Strong customer service skills with a motivated, ‘can-do’ work ethic
- Clear and effective communication abilities
- Great attention to detail
- Ability to thrive under pressure and think on your feet
- Positive and flexible approach to work (morning/evening shift work will be required)
- Knowledge of food safety, health, and safety protocols (an advantage but full training will be provided)
- Familiarity with AV equipment (an advantage)
- Eligibility to live and work in the UK
Benefits:
- Competitive hourly rate in line with London Living Wage (£14.80/h)
- Access to a competitive pension scheme
- Accrued annual leave
- Opportunity to work in a unique, sustainable events venue
How to apply:
If you're ready to embark on an exciting journey in the events industry and contribute to sustainable practices, we want to hear from you! Apply now to join our dynamic team at 15Hatfields.
15Hatfields is an equal-opportunity employer. We welcome applications from all individuals regardless of age, gender, race, disability, sexual orientation, religion, or belief.
Pay: Up to £14.80 per hour
Benefits:
Language:
Work authorisation:
- United Kingdom (required)
Location:
- London SE1 8DJ (preferred)
Work Location: In person
