POST: Employment Advisor
HOURS: 16 hours per week (2 days per week)
LOCATION: Kentish Town, NW5 2SP
SALARY: £30,000 FTE (£12,000 actual for 2 days per week)
Contract: Fixed-term for 6 months
ANNUAL LEAVE: 25 days + 8 bank holiday days paid holiday
PRIMARY JOB FUNCTION
We are seeking a dedicated and proactive Employment Adviser to deliver a structured Graduate Employment Programme designed to support individuals into sustained job outcomes. This role is central to the successful delivery of an exciting six-month pilot project, supporting up to 20 participants through a tailored journey that combines group learning, personalised guidance, and direct employer engagement. The programme is outcomes-focused, aiming to achieve high completion rates and a minimum of 12 sustained employment outcomes.
As an Employment Adviser, you will provide a structured intervention of up to 12 weeks per participant, ensuring consistent engagement of at least 6 hours per week. You will deliver a blended model of support, including face-to-face workshops, one-to-one coaching, supervised job search, and in-work mentoring. You will play a key role in building confidence, developing employability skills, and supporting customers to secure and sustain meaningful employment.
Delivery will take place primarily face-to-face within close proximity to Kentish Town Jobcentre Plus. You will be responsible for maintaining high-quality customer engagement, developing individual action plans, and working closely with employers to identify opportunities. This is an exciting opportunity to make a tangible impact on graduate employment outcomes.
RESPONSIBILITIES
- Provide information, advice and guidance to customers (jobseekers)
- Deliver support to develop the employability skills of customers, such as developing CVs, providing supported job search and helping in preparing for job interviews
- Manage a caseload of customers to ensure an effective level of activity is undertaken to progress into a positive outcome
- Inspire and motivate customers to achieve their goals
- Adhere to contractual customer service compliance standards to ensure all customers are receiving a consistent service
- Identify and recommend suitable job vacancies and training opportunities
- Identify customer barriers and provide advice and guidance
- Ensure Company compliance measures are met
- Maintain accurate records for each customer
- Achieve required performance expectations
- Liaise with employers directly to identify any employment opportunities
- Work closely with stakeholders in the area to identify new opportunities
This is an outline job description designed to give an overview of the responsibilities of the role. We expect the job holder will work flexibly, responding to organisational need and changes as they occur.
PERSON SPECIFICATION
Education, Qualification and Training
Essential
- Good standard of education with GCSE to grade C or equivalent minimum in English and Maths
- Evidence of continuing professional development (CPD) appropriate to the level and scope of the role
Desirable
- Relevant training or advice and guidance qualifications
- Recruitment experience
Knowledge, Skills, Ability and Experience
Essential
- Knowledge of recruitment processes and the labour market
- Experience within a customer focused role
- Experience of working in a targeted environment
- Excellent administrative, planning and time management skills
- Excellent written and verbal communication skills
- The ability to demonstrate excellent influencing/mentoring skills
Desirable
- Previous experience of working in a Welfare to Work role
Attitude and Behaviours
Essential
- Flexible approach to change, innovation and progress in the work environment
- High standard of diplomacy, integrity and reliability
- An energetic approach to delivery
- Open minded and able to embrace change
- Willingness and ability to work occasional unsociable hours when required
- A positive assertive attitude to all aspects of work and development
- Professional, confident and compassionate approach to work
- Resilient with the ability to work under pressure
- Willingness to learn new skills and undertake further study related to role
- Confidence and self-awareness of own limitations and professional boundaries
Other
- You will require an Enhanced DBS Disclosure for this role, which the Company will pay for
Pay: £30,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free fitness classes
- Free flu jabs
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
Work Location: In person
