Job Summary
We are seeking a dedicated and professional Dental Receptionist to join our friendly dental practice. The successful candidate will play a vital role in delivering exceptional patient care while managing front desk operations. This position offers an excellent opportunity for someone with a passion for dentistry, strong organisational skills, and the ability to communicate effectively with patients and team members alike. The role involves both clinical assistance and reception duties, ensuring smooth daily operations within the practice.
Duties
- Providing high-quality patient care, including assisting dentists during procedures and ensuring patient comfort
- Managing appointment scheduling, patient records, and administrative tasks efficiently using IT systems
- Greeting patients warmly, answering queries, and guiding them through treatment plans
- Handling telephone enquiries professionally and coordinating appointments to optimise clinic flow
- Maintaining clinical cleanliness and adhering to health and safety protocols
- Supporting the dental team with sterilisation of instruments and other clinical duties as required
- Organising patient files and ensuring all documentation is accurate and up-to-date
- Assisting with billing, payments, and insurance processing as necessary
- Leading the reception team to ensure seamless communication between patients and dental professionals
Skills
- Proven experience in patient care within a dental or healthcare setting ( MINIMUM 1 year dental reception/assistant experience required)
- Excellent communication skills in English, both written and verbal
- Strong organisational skills to manage multiple tasks efficiently under pressure
- Good IT literacy, including experience with dental practice management software and Microsoft Office tools
- Knowledge of nursing principles relevant to dental care is desirable
- Ability to work collaboratively within a team while also demonstrating leadership qualities as Lead Receptionist
- Exceptional interpersonal skills to build rapport with patients and colleagues alike
- progression pathways available
This role offers a rewarding environment where professionalism, organisation, and compassionate patient care are highly valued. The ideal candidate will be proactive, adaptable, and committed to maintaining the highest standards of dental practice.
Pay: £14.00-£16.00 per hour
Work Location: In person
