Ensure the delivery of a high-quality, patient-centered cleaning service, with performance and effectiveness measured against the Trust’s Facilities Management Key Performance Indicators (KPIs) and Core Standards.
Responsibility extends to all patient, staff, and visitor areas within the hospital, including the grounds, with the post holder expected to rotate across these areas.
The duty team leader will oversee the domestic service during weekends and bank holidays. Managing a very large staff group, the post holder will be actively involved in implementing all staff policies and procedures, guided by Standard Operating Procedures (SOPs) and reporting to the Domestic Manager for guidance.
This is a Monday to Friday position operating on a rota, with a combination of early shifts (07:00–15:00) and late shifts (13:00–21:00). Occasional weekend working may be required to meet service needs.
Please note that this role requires 100% on-site presence due to essential operational and business needs. Remote work or hybrid arrangements are not available for this position.
Please note if high volumes of applications are received the vacancy will close earlier than stated, you are advised to apply as soon as possible to avoid disappointment.
Audit the performance of the domestic operatives
Domestic department bleep holder, the nature of the requests will be unpredictable
Verifies Clocking time reports and other relevant time and attendance records and authorises for payment
Manage the authorisations for annual leave and other unplanned staff absence to ensure the roster operates with minimum use of bank staff.
Actively monitor sickness and absence of domestic operatives and implement the Trusts policy for sickness management in conjunction with the domestic manager, this will involve sick reviews
The recruitment and selection of domestic staff
Action and complete all relevant and operational cleaning requests
Ensure sufficient stock is requested, ordered, delivered and maintained for the domestic staff
Identify domestic operatives mandatory training needs are fully satisfied and undertake training of domestic staff in cleaning duties, floor care, COSHH and basic Health & Safety
To complete the induction and training of all new staff
Planning costed duty rosters and allocating work. All weekly rotas must be with in the agreed weekly budget and monitored
Responsible for the KSF development review process and appraising staff
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts with over 17,000 staff serving 2 million patients every year. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital, North Middlesex University Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
