As a part of your application you should upload your cv, please demonstrate within your CV that you have;
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Demonstrated leadership in delivering high-performing operational and strategic outcomes through data-led performance management, workforce planning, forecasting and resource modelling, using business intelligence and performance insights to drive service improvement, optimise productivity, manage risk and inform evidence-based decision-making in complex operational environments.
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Demonstrated leadership in delivering results through others by engaging and influencing senior stakeholders, building capability and securing buy-in for improvement priorities, while fostering a culture of collaboration, continuous improvement and operational excellence that drives high performance, quality outcomes and customer-focused delivery.
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Experience of working across dispersed, multi-site or matrix environments and influencing performance.
Complete the Personal Statement section (in no more than 750 words), please demonstrate how you meet the key essential criteria below:
Strong understanding of governance, benefits tracking and improvement monitoring, including the ability to support business planning, reporting and investment assurance.
Knowledge of quality assurance, complaints insight, root cause analysis and operational risk management, and the ability to integrate these into a coherent performance and assurance framework.
Experience of designing and delivering performance, reporting and governance frameworks for senior leaders and governance boards, providing a clear, trusted source of insight to support decision-making, accountability and continuous improvement
In case of a high volume of applications, we will complete a pre-sift on your CV.
Please review your application form before clicking submit once you have submitted, you will not be able to amend your application.
Ensure your application form is received by the closing date for receipt of applications this is 23:55 on the advertised date.
Sift
The sift will take place shortly after the closing date.
Interview
If successful at shortlisting stage, you will be invited to attend an in person interview, at our HMLR Swansea Office. The blended interview will test the essential experience and behaviours listed in the Job Description. And will include a pre-prepared presentation from a brief given in advance.
We expect interviews to take place during the week commencing the 14th September 2026. All dates are subject to change.
HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people.
If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.
Candidates may refer to notes within their interview, but they should be used as a prompt only.
Flexible Working
HMLR believe that a blended approach to where you work that enables some time working from home, as well as in the office may give you an improved experience and has clear business benefits. We expect everyone to spend at least 60% of their working time in the office. Beyond this expectation, there is no one size fits all approach (and we can spend up to 100% working in the office if we prefer).
Visa Sponsorship
Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa.
You must ensure you have the appropriate right to work in the UK before applying.
You can find more information on how we use your personal data on our website
The ability to speak Welsh is desirable
Feedback will only be provided if you attend an interview or assessment.
