Job Description: Area Director
Location: North Yorkshire, West Yorkshire & East Yorkshire
Job Type: Permanent, Full-time
Salary: Competitive (to be discussed at interview)
Join Bridge Oak Care Homes – Creating Communities Where Everyone Feels at Home
At Bridge Oak Care Homes, we believe care is about so much more than meeting everyday needs. It’s about creating warm, welcoming communities where every resident feels safe, valued and truly at home.
Our vision is to provide compassionate, person-centred care that celebrates individuality, promotes independence and enables people to live with dignity, comfort and purpose. Every member of our team plays an important part in making this vision a reality.
This is an exciting opportunity for an operational leader with strong multi-site management experience within the care sector who is passionate about supporting teams, driving quality, and delivering strong operational performance.
About the Role
As Area Director, you will take regional management responsibility for a portfolio of care homes, supporting Home Managers to deliver safe, high-quality, person-centred care while achieving strong commercial and compliance outcomes. Acting as the key link between the homes and senior leadership team, you will provide hands-on operational support, performance oversight, and leadership across your region. You will play a pivotal role in driving continuous improvement, embedding standards, and supporting services to achieve excellence.
Responsibilities
Management
- Provide leadership and regional management support across a portfolio of care homes across the Yorkshire regions
- Support and challenge Home Managers to achieve high standards of care, compliance, and performance
- Ensure consistent delivery of person-centred care aligned to North Bay Group values
- Monitor operational KPIs including occupancy, agency usage, staffing levels, and resident outcomes
- Drive accountability and performance improvement across services
- Maintain regular visibility within homes and provide hands-on operational support where needed
Quality & Compliance
- Ensure homes achieve and maintain compliance with CQC and all relevant regulatory requirements
- Monitor audits, incidents, complaints, safeguarding, and quality indicators, ensuring timely action is taken
- Support Home Managers in preparing for inspections and embedding continuous improvement plans
- Promote best practice and consistent governance processes across services
- Support improvement and turnaround plans within services requiring additional support
Leadership & People Management
- Lead, coach, and develop Home Managers and Deputy Managers across the region
- Support recruitment, retention, succession planning, and colleague engagement initiatives
- Foster a positive, accountable, and values-led culture within all services
- Ensure effective performance management processes are implemented consistently
- Identify leadership development opportunities across the region
Financial & Commercial Performance
- Support the achievement of occupancy, revenue, and budget targets across your portfolio
- Monitor financial performance and support managers to effectively manage costs and resources
- Drive improvements in agency reduction, staffing efficiencies, and overall operational performance
Stakeholder Management & Reporting
- Build positive relationships with residents, families, regulators, commissioners, and external stakeholders
- Provide accurate operational reporting and updates to the Operations Director
- Contribute to regional and Group operational objectives and strategic initiatives
Qualifications
We are looking for a motivated and supportive leader with experience managing multiple care services. You will ideally have:
- Proven experience in a Regional Manager, Area Manager, or multi-site operational role within the care home sector for older people in both nursing and residential care homes
- Strong knowledge of CQC standards, governance, and compliance requirements
- Experience supporting Home Managers to improve quality and operational performance
- Commercial awareness with experience managing budgets and occupancy performance
- Excellent leadership, coaching, and relationship management skills
- A visible, hands-on, and solutions-focused leadership style
- A genuine passion for delivering high-quality care and supporting teams to succeed
Why Join Bridge Oak Care Homes?
When you join Bridge Oak Care Homes, you’ll become part of a supportive team that genuinely cares about one another and the people we support.
We offer:
- A friendly, welcoming and inclusive working environment.
- Ongoing learning, development and career progression opportunities.
- The opportunity to make a meaningful difference to residents’ lives every day.
- A workplace built on trust, compassion and respect.
- The chance to be part of a care provider that is deeply rooted in its local communities and committed to delivering exceptional person-centred care.
If you’re looking for a rewarding career where you can help create joyful experiences, build meaningful relationships and make every day matter, we’d love to hear from you.
Apply today and become part of the Bridge Oak Care Homes family, helping residents live fulfilling lives in a place they’re proud to call home.
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