Understanding customer needs
Winning exciting work
Knowing the impact of your work
It all matters
Develop and deliver new business for our global organisation
Youll be a key member of the team that drives our new business and customer engagement, to maintain and expand our successful work with the Foreign, Commonwealth and Development Office and other UK government and international partners.
Youll generate revenue, manage strategic relationships, develop new business and engagement plans, and deliver a superb service to all our customers. Well also expect you to liaise with and influence a diverse group of internal and external stakeholders, establish appropriate agreements, and report on a broad range of strategic customer-related matters.
This is a role where youll own the relationship and pipeline from opportunity to delivery, youll help us continuously improve our approach to securing new business, work to understand decision makers, and communicate the value we deliver to our customers. Passionate about transparency, service and responsiveness, your work will help us build a strong dynamic within Customer Relations and play an essential part in driving our organisation forward.
Use all your customer relationship skills as you help defend the UKs interests
You will bring well developed experience of account management, including new business pitching, complex negotiations, forecasting, reporting, pricing, business planning and relationship management. With a proven track record of delivering high quality, efficient and effective sales in challenging or regulated sectors, and be capable of resolving problems with customers, and be skilled at developing and translating sector strategies into deliverable sales pipelines.
Your excellent interpersonal skills will allow you to present and influence a diverse range of audiences, youll have the confidence to work to tight timeframes in a fast-moving, customer-facing environment. Highly organised, detail oriented, deadline and results driven, and with excellent commercial acumen and knowledge of financial management reporting, youll be adaptable and flexible, and capable of responding quickly to changing priorities.
Discover the support you need to grow your career further
But were always looking to improve just like you. Thats why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, youll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need.
Want to see your future teams work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk
Appointment will be subject to successful completion of Developed Vetting (DV) or Security Clearance (SC) vetting (role dependent). You can find out more about both vetting types on our website. And if you have a specific preference, you can outline this on your application form. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/
