Job Ref: ILH6503
Branch: The Lygon Arms
Location: The Lygon Arms, Broadway
Salary/Benefits: £38,330 including Tronc (circa £3,5k per annum)
Contract type: Permanent
Hours: Full Time
Shift pattern: Weekends and weekdays (on rota basis)
Hours per week: 48
Posted date: 03/06/2026
Closing date: 17/07/2026
The Lygon Arms is a historic luxury hotel in the heart of Broadway, offering 86 bedrooms, refined dining, tranquil gardens and a discreet spa. We’re looking for a hands-on Duty Manager to help lead daily operations and deliver exceptional guest experiences.
- Acting as senior manager on duty, leading operations during your shift
- Being a visible host presence and looking after VIP guests
- Supporting events and weddings
- Leading daily briefings with Heads of Department
- Working closely with Reception and Housekeeping to manage arrivals
- Handling guest feedback and resolving issues confidently
- Ensuring high standards, safety compliance, and smooth hotel operations
- Currently a Duty Manager, Assistant Manager or Supervisor ready to step up
- Experience in luxury, premium or quality-led hospitality
- Confident leader, calm under pressure, guest-focused
- Flexible to work shifts, including weekends
- £34,830 salary + Tronc (circa £3,5k per annum)
- Live-in accommodation available for up to 6 months
- Meals on duty
- Career development recognised training
- Friends family hotel rates
- 25% food beverage discount
- Spa discounts, healthcare cashback team events
Join The Lygon Arms and develop your hospitality career in one of the Cotswolds’ most iconic hotels.
Situated within the idyllic Cotswolds village of Broadway in Worcestershire. With roots dating back to the 14th century, The Lygon Arms is steeped in history, and remainders of the vast Tudor influence are visibly appreciated in the superb restoration of original features. The Lygon Arms boasts five exceptional culinary venues; the Lygon Bar Grill, the Lygon Wine Bar, The Russell Room, The Courtyard and the Spa Kitchen Bar, numerous snugs and lounges, a luxurious Spa, and 86 guest rooms, including the regally appointed Charles I suite. A perfect base from which to explore the Cotswolds, guests looking for a more rejuvenating stay can enjoy the calm of its spa retreat with a range of relaxing treatments and therapies.
