We are looking for a highly organised and motivated Office Administrator to join our office near Pontefract (WF8) This is a full-time, office-based role supporting the day-to-day operations of the business, and customer service functions. Must have experience with SAGE.
The successful candidate will have excellent communication skills, strong attention to detail, and a professional telephone manner. You will play a key role in ensuring customer orders are processed efficiently and customers receive outstanding service.
Key Responsibilities:
Handling customer enquiries via phone and email
Providing excellent customer service and after-sales support
Producing invoices, dispatch notes, and other office documentation
Maintaining accurate customer and order records
Supporting sales administration and general office operations
Managing incoming calls and directing enquiries appropriately
Filing, scanning, and general administrative duties
Assisting management with ad-hoc office tasks and projects
Requirements:
Previous administration, office, or customer service experience preferred
Excellent telephone manner and communication skills
Strong organisational and multitasking abilities
Good IT skills including Microsoft Office and email systems
Experience using SAGE is absolutely necessary
Ability to work independently and as part of a team
Positive attitude and willingness to learn
What We Offer:
Full-time permanent position
Friendly and supportive working environment
Opportunity to grow within the business
On-site office-based near Pontefract
Staff training and development opportunities
MUST HAVE WORKING VISA IN THE UK.
Pay: From £28,000 per year depending on experience (Based on 37hrs per week)
Benefits:
- Free parking
- On-site parking
Work Location: In person
Pay: From £28,000.00 per year
Benefits:
Work Location: In person