Service Coordinator
Liverpool | Full-Time | Permanent
We're looking for an organised, customer-focused Service Coordinator to join our growing team and help develop a best-in-class service function. Reporting directly to the Managing Director, you'll be responsible for coordinating service activities, managing customer enquiries, supporting warranty and parts administration, and driving continuous improvement across the service operation.
Key Responsibilities
- Coordinate service visits and engineer schedules.
- Manage customer enquiries and service requests.
- Handle warranty claims and parts administration.
- Maintain accurate records and reporting.
- Build strong customer relationships and improve service processes.
About You
- Experienced in customer service, service coordination, or administration.
- Highly organised with excellent communication skills.
- Able to manage multiple priorities in a fast-paced environment.
- Proactive, professional, and keen to improve processes.
Why Join Us?
- Opportunity to shape and develop a growing service department.
- Work directly with senior management.
- Varied role with genuine career development opportunities.
Apply now with your CV and become part of a growing, customer-focused business.
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company pension
- On-site parking
Work Location: In person
