Overview
We are seeking an experienced Waiting Staff member to join our dynamic hospitality team. The ideal candidate will possess a strong background in restaurant service, excellent guest relations skills, and a passion for delivering exceptional dining experiences. This role offers an opportunity to work in a lively environment where professionalism, efficiency, and customer satisfaction are paramount.
Responsibilities
- Welcome guests warmly and ensure they feel comfortable throughout their visit
- Take accurate food and beverage orders, providing recommendations and upselling where appropriate
- Serve food and drinks promptly while maintaining high standards of presentation and cleanliness
- Ensure guest satisfaction by checking on tables regularly and responding promptly to any requests or concerns
- Handle payments accurately, including processing cash and card transactions
- Maintain cleanliness and organisation of the dining area, including setting tables before service
- Assist with food safety procedures and adhere to health regulations at all times
- Support kitchen staff with basic food preparation when required
- Promote specials and new menu items to maximise sales opportunities
- Uphold a professional appearance and behaviour, representing the establishment positively
Requirements
- Proven experience in hospitality or restaurant service, ideally in a similar role
- Knowledge of food safety standards and basic food preparation techniques
- Strong organisational skills with excellent time management abilities
- Ability to work efficiently under pressure during busy periods
- Good communication skills with a friendly, guest-focused attitude
- Basic maths skills for handling bills and payments accurately
- Previous kitchen or culinary experience is advantageous but not essential
- Ability to upsell menu items effectively to enhance guest experience and revenue
- Flexibility to work shifts as required, including evenings and weekends if necessary
This position offers an engaging environment for passionate hospitality professionals eager to deliver memorable dining experiences. We welcome applicants who are dedicated, enthusiastic, and committed to excellence in guest service.
Job Types: Full-time, Part-time
Pay: £12.70 per hour
Work Location: In person
