Front of House Supervisor
Location: Tangerine, Manchester
Job Type: Full-time
About Tangerine
Tangerine is one of Manchester's leading hospitality venues, bringing together exceptional food, creative drinks, live entertainment and memorable guest experiences. We're looking for a passionate Front of House Supervisor to help lead our floor team and ensure every guest receives outstanding service from the moment they walk through the door.
If you thrive in a fast-paced, premium hospitality environment and enjoy motivating people, solving problems and creating unforgettable experiences, we'd love to hear from you.
The Role
As Front of House Supervisor, you'll support the management team in the day-to-day running of the restaurant and events. You'll lead by example on the floor, ensuring service runs smoothly, guests leave delighted and the team performs at its best.
This is a hands-on leadership role where you'll coach, support and inspire the team while maintaining the highest operational standards.
Responsibilities
- Lead and supervise Front of House service during shifts.
- Deliver exceptional guest experiences and handle guest feedback professionally.
- Support the training, development and coaching of the Front of House team.
- Ensure service standards are consistently maintained across restaurant, bar and private events.
- Work closely with the kitchen, reservations and management teams to ensure seamless service.
- Conduct pre-service briefings and communicate daily priorities.
- Assist with opening and closing procedures.
- Monitor cleanliness, presentation and compliance with health and safety standards.
- Support stock control, ordering and daily operational checks.
- Resolve service issues quickly and confidently.
- Help create a positive, energetic and supportive team culture.
About You
We're looking for someone who:
- Has previous experience as a Supervisor or Senior Front of House team member in a busy hospitality environment.
- Is passionate about delivering exceptional customer service.
- Leads confidently and motivates others through example.
- Remains calm and organised under pressure.
- Has excellent communication and problem-solving skills.
- Takes pride in attention to detail.
- Is flexible to work evenings, weekends and public holidays.
- Has a genuine passion for food, drinks and hospitality.
Desirable
- Experience working in premium restaurants, bars or event venues.
- Cocktail, wine or spirits knowledge.
- Experience using reservation systems such as SevenRooms or OpenTable.
- Personal Licence (preferred but not essential).
- First Aid or Food Safety qualifications are advantageous.
Pay: £13.71 per hour
Work Location: In person
