We’re hiring a Community Outreach & Programme Coordinator
At the Andrew Simpson Foundation, our mission is to transform lives through sailing and watersports. Through our programmes, we help young people and their communities build confidence, develop skills, improve wellbeing, and connect with others.
We’re looking for an organised, proactive, and customer-focused RYA Senior Instructor to join the team at Andrew Simpson Centre Portland as our new Community Outreach & Programme Coordinator.
About the Role
This is a varied role combining community outreach, programme support, sales and marketing, customer service, and centre administration.
You’ll take responsibility for the customer journey from initial enquiry through to delivery, helping to maximise bookings, develop sustainable income, and build strong relationships with customers, community groups, and local partners.
Working closely with the Centre Manager and Chief Instructor, you’ll also support the delivery of our programmes, provide guidance to the instructor team, and act as Duty Manager when required. You’ll work alongside our central marketing and fundraising teams to promote the centre, develop local opportunities, and help more people access the benefits of sailing and watersports.
As the role includes supporting the safe and effective delivery of activity programmes, applicants must hold a valid RYA Senior Instructor qualification.
What You’ll Do
- Coordinate the customer journey for individuals and groups, from initial enquiry and booking through to delivery and follow-up.
- Help drive bookings and income by developing new opportunities and maintaining strong relationships with existing customers.
- Build relationships with schools, community groups, charities, partners, and other local organisations.
- Work with our fundraising team to connect eligible groups with funded and subsidised opportunities.
- Support the development and delivery of local marketing campaigns, events, digital content, and promotional materials.
- Provide regular content for the centre’s website and social media channels up to date, working with the central marketing team.
- Manage booking systems, customer communications, and day-to-day centre administration.
- Support the Centre Manager and Chief Instructor with the smooth running of the centre.
- Assist with programme delivery and provide guidance and support to the instructor team.
- Act as Duty Manager, facilitating staff briefings and debriefings and supporting session planning.
- Attend community, marketing, and fundraising events, including occasional evening and weekend activities.
What We’re Looking For
Essential
- A valid RYA Senior Instructor qualification.
- Knowledge of sailing, watersports, or the wider industry.
- Experience in sales, marketing, community engagement, programme coordination, or a related role.
- Excellent customer service and relationship-building skills.
- Strong administrative and organisational skills, with the ability to manage multiple priorities.
- Experience using social media and digital platforms to support marketing activity.
- Excellent written and verbal communication skills.
- The confidence to solve problems, exercise good judgement, and make decisions.
- The ability to work independently while contributing positively to a wider, multi-site team.
- A commitment to safeguarding, equality, diversity, health and safety, and the values of the Andrew Simpson Foundation.
Desirable
- Experience working within a charity, not-for-profit, community, or outdoor education setting.
- Experience developing relationships with schools, community groups, partners, or other stakeholders.
- Experience producing and implementing administrative processes and procedures.
- Experience planning campaigns or producing promotional content and materials.
- Experience managing budgets or working towards income targets.
- Experience supporting or supervising other members of staff.
Key Details
Contract: Full-time permanent
Working Pattern: 37.5 hours per week
Location: Andrew Simpson Centre Portland, WPNSA, Osprey Quay, Dorset, DT5 1SA
Salary: Starting at £27,500 per annum
Reporting to: Portland Centre Manager
Occasional evening and weekend work will be required to support programmes, events, and community engagement activities.
How to Apply
Please send your CV and covering letter to [email protected] or apply via Indeed. We strongly encourage you to include a covering letter outlining why you feel you would be a good fit for the role.
Applications close: 21st September
We encourage early applications, as interviews may be conducted before the closing date and we reserve the right to close applications early if a suitable candidate is found.
The Andrew Simpson Foundation is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require any adjustments during the recruitment process, please get in touch with our team.
As a proud signatory of the Armed Forces Covenant, we welcome applications from veterans, reservists, Service leavers, military spouses and partners, and other members of the Armed Forces community. We recognise the valuable transferable skills and experience gained through military life and are committed to ensuring that members of the Armed Forces community are not unfairly disadvantaged during our recruitment and selection process. If you require any support when applying, please contact our team.
Pay: From £27,500.00 per year
Work Location: In person
