Position Summary
As a Product Specialist at Legrand Care, you will gain in-depth knowledge of our carephones, alarm systems and IoT platforms. You help sales, customers and partners with everything from technical questions to product demonstrations and trainings. You also interact with the development teams to specify and prioritize product requirements.
Key Responsibilities
- Provide technical product support to the commercial teams, particularly in tender response processes
- Interact with the development teams to specify and prioritize product requirements
- Coordinate product development activities with development teams and other involved parties
- Manage product demonstrations and trainings
- Collect and specify market and customer needs for the UK region
- Prepare and validate product information to support Marketing in the delivery of product launch collateral, brochures, and technical data sheets
- Supporting the adaptation of our solutions to the customer's needs
- Lead local certification activities and interoperability tests
- Coordinate and take part in local field tests and product tests
- Coordinate and support product launches, including training campaigns
- Contribute to all internal and external stakeholder meetings regarding technical product capabilities
- Actively monitor competitor activity and undertake comparison of core products
Requirements
- Degree in Engineering, IT, Electronics, Telecommunications or IoT, combined with relevant professional experience in a Product Specialist, Technical Support, Pre-sales or Product role.
- Experience working with technical and connected products, ideally in care solutions, alarm systems or IoT platforms.
- Proven ability to work cross-functionally with Sales, R&D and Marketing teams, including support for tender responses.
- Experience in product demonstrations, trainings, testing, certifications and interoperability activities.
- Strong capability to translate customer and market needs into clear product requirements.
- Comfortable with technical documentation, product launches and competitive analysis.
- Excellent communication and presentation skills, customer-oriented and proactive.
- Fluent English (written and spoken) required; French is a plus.
Type d'emploi : Temps plein
Question(s) de présélection:
- Do you have experience in a Product Specialist, Technical Support, Pre‑sales or Product role?
- Have you worked with technical or connected products (e.g. alarm systems, IoT, care or telecare solutions)?
- Do you have experience working with R&D or development teams to define or prioritize product requirements?
- Are you comfortable delivering product demonstrations and training sessions?
- Are you fluent in English (written and spoken) for a UK‑focused role?
Lieu du poste : Travail hybride (Cramlington NE23 7RY)
