Are you looking for an entry point into a legal career? Are you an organised, motived individual? Are you looking for a role that will offer progression? If yes, then this could be the role to offer you that.
Our Liverpool based, motor claims handling team are looking for an Admin Assistant. The role is being offered on a 6 month fixed term contract - upon completion other opportunities may be open to you to continue your job journey.
What will you be doing?
The role is to provide administrative support to the claims handlers in the pre-litigated motor claims handling team. Your tasks will include: inputting new claims on to our internal system, answering phone calls made into the department, dealing with queries and monitoring inboxes.
To provide support to a team of claims handlers- To adhere to client specific protocols and best practice
- To support delivery of consistently high levels of service and productivity
- To create accurate internal system records
- Answer incoming calls
- Filing
- File management
- Accurately input claims
- Sort and dispatch the post
- To ensure compliance with the SRA Standards & Regulations
- Adhere to the Keoghs Values
Working Hours:
35 hours per week, Monday – Friday 9am – 5.00pm
Primary location for this role is Liverpool Office, this is a hybrid role requiring more days in the office whilst training is provided. Options to work at home will become available once fully up-to-speed
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Previous admin experience
- Excellent IT skills including excel and inputting data accurately and efficiently
- Good communication skills, has the confidence and ability to speak verbally over the phone
- Organisational skills with the ability to manage own workload
- Has the ability to prioritise tasks
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25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
- after successfully completing probation
Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.
With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.
We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.
