LEARNING SUPPORT ASSISTANT
Swift House, Quidenham, Norfolk
Support, nurture, inspire, empower
On Track Education
On Track Education provides specialist education for young people with diverse and complex needs. Established in 2004 by a dedicated team of Special Educational Needs (SEN) teachers, we now operate nine independent schools across England. At the heart of our philosophy is a commitment to providing a nurturing, personalised, and needs-led educational experience, aiming to restore young people’s self-confidence and self-motivation through flexible programmes that combine academic, vocational, and outdoor learning opportunities.
On Track Education Mildenhall – Swift House
The Swift House site is part of the On Track school in Mildenhall. Swift House is set in stunning scenery on a very peaceful country estate in Quidenham, Norfolk. Our school is a small independent special school for pupils aged 11 to 16 with behavioural, emotional and social difficulties. The Mildenhall school has been established for 15 years and was last inspected by Ofsted in March 2023, receiving judgements of ‘good’ in all categories. Our pupils engage in an interesting and inspiring curriculum that leads them to gain accreditation, including a range of GCSEs, BTEC and Level 1 / Level 2 qualifications
With a strong focus on social and emotional development, the school adopts trusting, respectful relationships between staff and pupils, forming the foundation for meaningful progress. Its motivational and progressive curriculum is underpinned by the therapeutic principles of THRIVE®, supporting each young person’s emotional wellbeing alongside academic achievement.
The Role
You will play a key role in helping pupils re-engage with learning, build confidence, and achieve meaningful progress. Key responsibilities include:
- Supporting vulnerable young people aged 11–16, helping to raise their emotional wellbeing and inspiring positive aspirations for learning.
- Maintaining an understanding of safeguarding, always prioritising the safety and welfare of pupils.
- Using tailored strategies to support pupils with social, emotional, and behavioural difficulties, while developing an understanding of their Special Educational Needs.
- Working as part of a team to promote positive behaviour, following each pupil’s Behaviour Support Plan.
- Providing personalised support to meet individual needs, ensuring pupils are safe and able to access and engage in learning activities.
For further details on this role, please download our Information Pack for Job Applicants.
About you
We’re looking for someone with a genuine passion for working with young people and making a real difference in their lives. Ideally, you will:
- Have experience working with children and young people, with experience of SEN an advantage
- Be committed to helping pupils overcome barriers to learning and achieve their potential
- Be confident in managing challenging behaviour in a positive and constructive way
- Possess strong interpersonal, written, and verbal communication skills
- Have a good standard of education (GCSE Grade 4 or equivalent in English and Maths) and be IT proficient
- Have a full driving licence and access to your own vehicle, insured for business use.
Why join On Track Education?
- Be part of a nationwide group of schools led by innovative, supportive professionals
- Work in a setting that combines a holistic approach to learning with a strong focus on emotional and social development
- Help make a lasting difference to the lives of young people who may have been educationally overlooked in traditional settings
- Join a welcoming, committed and supportive team
Salary & benefits
£26,440 - 28,620 per day per annum, depending on experience.
Company benefits include:
- Workplace pension
- Online GP access
- Retailer discounts
- Wellbeing programmes
- Free eye tests and flu jabs
Working hours
Full-time: Monday and Friday 8.30am and 4.30pm.
Closing date:
Completed application forms must be submitted by Friday 17th July 2026. Please note that applications will be viewed on receipt and we reserve the right to close the role early.
Safeguarding and equality statement
On Track Education Services is fully committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. Safeguarding is central to everything we do, and all staff are required to remain vigilant and responsive to any child protection concerns.
As part of our safer recruitment process, robust pre-employment checks will be carried out before any appointment is confirmed. This includes a full Disclosure and Barring Service (DBS) check.
This post is exempt from the Rehabilitation of Offenders Act 1974, as amended by the Exceptions Orders 1975, 2013 and 2020, therefore, certain spent convictions and cautions are protected and do not need to be disclosed. If disclosed in error, they will not be taken into consideration.
On Track Education is an equal opportunity employer, and we welcome applications from all candidates, regardless of gender, age, marital status, disability, race, religion, or sexual orientation.
#IND
Pay: £26,440.00-£28,620.00 per year
Benefits:
- Employee discount
- Free flu jabs
- On-site parking
- Referral programme
- Store discount
Work Location: In person
